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Pumping Out Lies

| PA, USA | At The Checkout, Bad Behavior, Employees, Lazy/Unhelpful

(I’m visiting my family in a fairly rural area. I’ve rented a car for the trip, so I don’t know all the specifics of the car. I’m running low on gas as I’m driving around running errands, and see a gas station with low prices. I pull in to get gas, but they don’t have the option to pay at the pump, so I go inside.)

Me: “Hi, I’d like to fill my tank on pump three. Can you process that in here with a credit card?”

Cashier: “We can take credit. How much do you want?”

Me: “I’m not sure how much it will cost to fill the tank. Can I just fill it and you charge my card when I’m done? I’m willing to leave my card with you at the register.”

Cashier: “No can do, honey. Give me a specific amount of gas you want.”

Me: “Okay… I think it will take about $30 to fill the tank. If I can’t fit all that in there, can you refund me for the difference?”

Cashier: “Sure, we can figure that out. $30 on pump three. You’re good to go.”

(I go out to pump my gas, and lo and behold, the car only holds $27 and change in gas. I go back inside.)

Me: “Hey, me again. My tank is full on three and it didn’t hold the full 30 dollars. Can you refund the last couple of dollars?”

Cashier: “Oh, sorry, I can’t do that, honey. I see that you’re stuck on $27 and change. Maybe you can pump the rest into your spare can?”

Me: “I don’t have a spare can. Maybe I can just get a couple of sodas and we can work out the difference? It looks like two sodas would be just over $3 and I have a bit of change on me?”

Cashier: “Sorry, honey, I can’t move cash between the pumps and the store. You can either use the last couple dollars of gas or let it ride.”

Me: “Well, it would have been nice to know that upfront rather than being told you could settle the difference if I couldn’t fit all the gas, but, whatever. It’s less than $3; it won’t break me.”

(As this conversation was happening, a man walks out of the back room, listens discreetly, and then speaks up.)

Man: “[Cashier]! Get into the office!” *to me* “Sorry about that. Would you like cash back for the gas you couldn’t use, that amount refunded to your card, or to buy something else in the store?”

Me: “Um, well, I stand by my offer to grab a couple of sodas and settle the difference. It should be about $.50, and I have that in cash. Plus, we could really use the caffeine!”

Man: “Go take the sodas and don’t worry about the difference. This is the third time I’ve caught her refusing to settle with people who paid for more gas than they could use, and she always pulls her car around and pumps the excess into her own car. Our policy is to give the customer cash, credit, or purchases back if they overpay, as she stated when you came in here the first time. If it didn’t cost so d*** much, I’d install the readers at the pump. Sorry for your inconvenience. Have a nice night.”

(When I mentioned this to my family, they knowingly nodded and said “oh yeah, don’t go there unless you want to be ripped off… Glad the manager is finally stepping up!”)

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Having An ‘Off’ Day

, | Wisconsin Dells, WI, USA | Coworkers

(I start out at my job working night shift for about two weeks and love it. Then I get switched to day shift out of the blue, but it’s understandable because there is only one other day shift clerk. Last week, the manager randomly has me on schedule for a closing shift. There are light switches under the counter for the inside of the store and the outside, like the lights for the gas pumps so people can see. There is one switch that you are never supposed to turn off, but the note is between it and the one above it and since it has been so long since I worked night shift, I forget which one it is and I shut off the bottom one. My coworker (who has trained me) happens to be looking outside at our big light up sign and digital marquee and notices something I don’t.)

Coworker: “Um, did you turn off that switch we’re never supposed to turn off?”

Me: “I don’t know. I don’t think so, but I couldn’t remember which one the note is for because it’s directly in between. Why?”

Coworker: “Oh, no reason. Just turn it back on.”

Me: “What’s it for?”

Coworker: “Well, I’m not entirely sure because I haven’t turned that one off yet…” *turns it back on* “…but I think it’s the sign.”

Me: “What?!” *stands up in time to see sign turn back on* “Umm…”

Coworker: “I think it should be fine as long as no one noticed.”

(Thankfully, after a few seconds of gibberish, the sign went back to advertising just as it had before. But what coworker said was still on my mind, as she is known for making mistakes and has broken things no one thought was possible to break.)

Me: “I love how you said ‘I haven’t shut that one off YET,’ like ‘oh, I haven’t f***ed up in that way quite yet.’”

Coworker: *laughing* “Yeah, because I’ve been too busy finding other ways to f*** up and breaking other things.”

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You Shall Not Pass(port)

| Madison, WI, USA | At The Checkout, Employees, Extra Stupid

(This was years ago so I don’t remember why, but for some reason I didn’t have my driver’s license for a few weeks so to buy things I was using my USA passport.)

Me: “Can I get a pack of cigarettes?”

Cashier: “Sure, can I see your ID?”

Me: “Yep!” *pulls out passport*

(The cashier stares at it confused. I point out where my birthdate is located.)

Cashier: “I can’t take this. Company policy.”

Me: “Are you kidding me? It’s a government issued ID. It’s got all the holograms and thingies and is totally valid. The expiration date is right here!”

Cashier: “It could be fake.”

Me: “I just got back from EGYPT using this!” *flipping through and showing off the stamp I got two weeks prior* “Do you think I’m James Bond?!”

Cashier: “We can’t accept it. Only driver’s licenses.”

(I called the company to complain and in fact they did not accept passports because “They could be fake.” I do not go there anymore. No other place had an issue with it.)

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