icon_healthbody

That Moment We All Thread

| Germany | Employees, Health & Body, Ignoring & Inattentive

(I had a laparoscopy to remove fluid of a burst abscess from my stomach. I only have three small wounds, closed with one thread each. Unfortunately, the tube for the drainage was placed right next to a nerve, causing extreme pain, so they had the head physician remove the threads and the drainage.)

Doctor: “There, all done.”

Me: “Miss, you only removed the drainage and the thread that held it in place…”

Doctor: “Yes, as I’ve said, all done!” *smiles*

Me: “I’m pretty sure the wounds in my navel and on the left side of my stomach were stitched, too.”

Doctor: “No, no, don’t worry. There was only one thread.”

Me: “Miss. There is blue fuzz in the scabs of both wounds. I’m pretty sure that my blood isn’t able to form blue fuzz. Those are the knots of threads, as far as I can tell.”

Doctor: *checks my wounds* “No, all done. There are no threads.”

(About a week later, my wounds got infected, so I got my mother’s medical kit out (she’s a nurse) and carefully removed the scabs to disinfect the new scar tissue. Lo and behold, there were the blue threads. I removed them myself and the infection healed, but the two scars where the threads were left in still act up to this day and are, despite their small size, very eye catching and ugly. The doctor got laid off after nearly the whole hospital staff signed a petition against her.)

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Has No Hang Ups About Hanging Up

| Hungary | Employees, Lazy/Unhelpful

(It’s Thursday and I’m calling to ask whether my doctor, whom I visit three times a year, is in the next day. I never needed to get an appointment before; I just show up. According to the schedule posted online she is on duty on Friday, but since it is summer, she might be on holiday. The schedule also seems to be old, so I want to make sure.)

Assistant: “[Hospital Department], [Assistant] here.”

Me: “Good morning, I’m [My Name] and I’m calling to ask if [Doctor] is in tomorrow.”

Assistant: *in an unfriendly, resentful tone* “Morning. No, she won’t be here. Goodbye.”

(She quickly hangs up before I can say another word. I really hate to speak on the phone anyway so my boyfriend calls the hospital back to ask again.)

Boyfriend: “Good morning, I would like to ask when [Doctor] will be in next week.”

Assistant: “Morning. On Tuesday. ” *hangs up again immediately*

(Someone really did not want to do their job that day! But maybe if we make a third call, we will finally know the exact hours…)

icon_bigotry

Our Great DiscrimiNation, Part 4

| USA | Bigotry, Employees

(I am a medical lab scientist. I have a coworker, also a medical lab scientist, who is Brazilian by birth, but speaks perfect English. She has a slight, gorgeous Brazilian accent, but is entirely understandable. She also has a very roll-with-the-punches, sweet-hearted personality. A nurse calls my coworker’s lab bench phone. Because her hands are full/covered in bodily fluids, she hits speaker phone, so I can also hear the conversation.)

Coworker: “Lab. This is [Coworker].”

Nurse: “Ugh. Can I talk to someone who speaks English?”

Coworker: “I speak English. What can I do for you?”

Nurse: “No. Not someone who kind of speaks English. Someone who actually does.”

Coworker: “I actually speak English.”

Nurse: *enunciating like she’s speaking to an idiot* “No. When you were a baby, running around in a diaper, what language were your parents speaking to you?”

Coworker: *being honest* “Portuguese. But I speak English as well.”

Nurse: “Get me to someone whose parents were speaking English.”

(My coworker peels off her gloves in frustration, puts the phone on hold and turns to me.)

Coworker: “Can I transfer this to you?”

Me: “Sure. Transfer it to my bench.” *answering phone* “Lab, this is [My Name].”

Nurse: “Where did you grow up?”

Me: “Seattle, mostly.”

Nurse: “Thank the skies! Okay, I have a question about the urinalysis for [Patient]—”

Me: “Okay, I’m going to stop you right there to let you know that I can answer general questions about that, as I am certified in urinalysis. However, if you have any questions about that patient’s urine specifically, you’re going to have to talk to [Coworker] as she has analyzed all the urine today. I’m doing blood counts today. So, it might be better for her to answer your questions.”

Nurse: “No. I need to talk to an American about this. I need to know [proceeds to ask a question very specific to that patient’s urine].”

Me: *such that the nurse can hear me* “Hey, [Coworker].” *I repeat the question, and then directly relay the answer as she says it*

(After hanging up the phone.)

Coworker: “Well, that was different.”

Me: “No. That was offensive.”

Related:
Our Great DiscrimiNation, Part 3
Our Great DiscrimiNation, Part 2
Our Great DiscrimiNation

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