Very Worrying Reception

| Berlin, Germany | Employees, Ignoring & Inattentive

(My husband was recently released from hospital after a lengthy stay and serious complications. He had to go back a few weeks later for further testing:l specifically, cognitive tests since he’s still pretty absent-minded and forgetful following a stroke. He knew when and where the appointment was, so I felt it was ok to let him go on his own while I went to work. In the middle of my workday, I get a call from the hospital.)

Nurse: “Hi, is this Mrs. [My Name]? It’s just, your husband didn’t show up for his appointment and we’re wondering where he is.”

Me: *nervous* “But he texted me earlier saying he’s on his way… Oh, dear. I’ll ask around.”

(I am close to panic pretty quickly, because my husband won’t answer his phone and no one else has seen him. Finally, having no way of finding him short of calling the police, I call the nurse back.)

Me: “Look, sorry about the missed appointment, but now I’m really worried. I can’t reach him and you know what he’s like right now. Maybe he’s on the premises somewhere.”

Nurse: “Huh. Well, dear, I guess I’ll check. Maybe he did show up after all.”

(She puts the phone down, and returns a while later.)

Nurse: “Haha, my bad! He’s here and was already in the doctor’s office. That’s why I didn’t see him.”

(Seriously?!)

A Feeding Frenzy

| Bangor, ME, USA | Employees, Family & Kids, Health & Body

(This is about a month after I gave birth to my daughter 14 weeks early. My daughter was taken to another hospital for the NICU. I go up every weekend, sometimes during the week, and during this time I am healing from an infection in my C-section incision. This happens one day when I go up to visit her. I have taken her out of her incubator and am holding her. The nurse starts her feeding tube.)

Me: *holding my daughter for only 45 minutes and talking to my dad* “Her feed is nearly done.”

Dad: “Is that how long it takes, 45 minutes?”

Me: “Used to take only ten!”

Nurse #1: “Dear, her feed is up. You need to put her back.”

Me: “But… But I’ve held her for longer! She needs me!”

Nurse #1: “No, you need to put her back.”

Dad: “Can’t you let her hold her own child for a while!? We live two hours away from here! She can’t be up here constantly like some of the parents are!”

Nurse #1: “I don’t care; I’m the nurse on duty.”

(The nurse then removes my daughter from my arms, and lays her FLAT in her incubator. My dad quickly leaves to go get my mom.)

Me: *buttons up shirt and starts crying*

Nurse #1: “Oh, stop, it’s been a month.” *leaves*

Me: *crying and goes over to my daughters incubator to watch her*

Daughter: *suddenly vomits*

Me: “[Daughter]! Someone help! She’s vomiting!”

Nurse #2: “Move out of the way, dear!” *quickly gets in and starts cleaning up my daughter and making sure she isn’t choking*

(By now I am inconsolable and my mother has arrived. I’m in shock from seeing my tiny baby vomit so much.)

Mom: “Who laid her down flat?!”

Nurse #2: “I’m not sure…”

Nurse #1: “I did.”

Mom: “YOU NEVER LAY A BABY DOWN FLAT AFTER THEY EAT! WHAT IS WRONG WITH YOU?! I SHOULD REPORT YOUR A** AND GET YOU FIRED! GET AWAY FROM MY GRANDBABY!”

Nurse #1: *speechless*

(I have to be pulled out so I won’t upset the other babies. After the nurses let me back in to hold my daughter’s hand before I leave, and to give her a kiss. I get home that night and they call.)

Supervisor: “Hi, may I speak with [My Name]?”

Me: “Speaking.”

Supervisor: “Hi, I’m sorry to bother you, but it seems [Nurse #1] has given [Daughter] another mother’s breast milk.”

Me: “WHAT?!”

Supervisor: “I’m terribly sorry, but we are going to need you to get blood work done next time you come up, and we will run tests on both the mother and your daughter. I also heard about what happened earlier. That nurse will NOT work on your daughter again while I am at this hospital.”

(Next time I went back, the head nurse gave me two gift cards and a card from the entire NICU, and expressed how sorry they were about the incidents. Thankfully neither the mother or I had anything and my daughter was all right, but I had never been more angry and sad in my life that someone could pay so little attention to a preemie!)

Losing Your Appetite For Private Care

| UK | Employees, Health & Body, Ignoring & Inattentive

(I am 15. A nurse perforates my eardrum while syringing it, which is incredibly painful, and is left to heal naturally for months. When it doesn’t, I have to have a myringoplasty to repair it. My parents pay for a private room, and after my surgery I stay overnight in the hospital.)

Nurse: *takes pulse and BP* “Did you decide what you want for dinner yet?”

(I’m not a foodie, and rarely have an appetite.)

Me: “No, I’m not really hungry.”

Nurse: “It doesn’t matter. You have to eat something.”

(I eventually give in and agree to eat a boiled egg. When this is brought to me, I take two bites and promptly vomit them back up along with everything else in my stomach. I’m too weak from my head surgery to even sit up on my own. I press the button to get a nurse, but there’s no response. After five minutes, I press it again. Another five minutes pass and a nurse finally appears.)

Nurse: *walks in, sees me literally LYING IN A POOL OF VOMIT, and impatiently tells me* “Yes, we’ll be with you in a minute.”

(And this, my friends, was in a private hospital.)

Surgical Symphony

| Muncy, PA, USA | Awesome Workers, Health & Body, Musical Mayhem

(I am about to have foot surgery, and the staff and I are waiting on Dr. Anesthesia. When he finally arrives, he attempts to joke with me by singing “Oh, What a Beautiful Morning,” as it is raining outside. After seeing him and Dr. Surgeon, Surgical Nurse and Anesthesia Nurse wheel me past OR 1 and into OR 2. I am moved onto the operating table.)

Me: “Great. Dr. Anesthesia got ‘Oh, What a Beautiful Morning’ stuck in my head.”

(As I sing the opening line, Dr. Anesthesia joins in (off key). As I progress through the song, Surgical Nurse joins in. By the time I hit the chorus, everyone in OR 2 is boisterously singing with me. And as we finish, the door between OR 1 and OR 2 opens.)

OR 1 Nurse: “That was great!”

(The door closes and we are all chuckling.)

Me: “Okay. Next procedure, I want you all to memorize the libretto to ‘Evita.'”

(With that, my surgical ensemble laughed and knocked me out, just as I was adding: “Foot Surgery, the Musical!”)

Error: Catch-22

| Australia | Technology

(I cannot log into the computers. All the assessments have been made online so it is really important for me to be able to login. I try to log an IT helpdesk ticket but it refuses to let me without logging in. I ring the help number.)

IT Helpdesk: “What is your fault number you received after logging a help-desk ticket?”

(I explain my problem is I can’t login which means I can’t lodge a help desk ticket.)

IT Helpdesk: “We can’t help you until you lodge a help desk ticket.”

(I still don’t have access.)

Page 1/2712345...Last