Not Always Working on Facebook Not Always Working on Twitter Not Always Working Unfiltered on Tumblr
Featured Story:
  • A Late Bloomer
    (932 thumbs up)
  • October's Theme Of The Month: Interview Woes!
    Submit your story today!

    Incompetent By Any Estimate

    | NJ, USA | Employees, Ignoring/Inattentive, Lazy/Unhelpful, Money

    (On every monthly electric bill it’s noted whether it’s an ‘actual’ reading or an ‘estimated’ reading. Typically “estimated” means that the reader came around but wasn’t able to access the utility closet for some reason. While it shouldn’t be a big deal to just have someone come out and re-read, the estimates are anywhere from 50% higher to twice or more our typical monthly average. This happened on the latest call.)

    Me: “Yes, I’d like it if someone could come out and do a reading on my meter?”

    Operator: “It looks like a reading was done just two days ago, sir.”

    Me: “Actually, if you look in your system that’s an ‘estimate,’ not an actual reading, and it’s far higher than it should be.”

    Operator: “Well, sir, you know that our estimates are actually based off very precise—”

    Me: “Let me stop you right there because I’ve heard it before. Your ‘calculations’ are wrong. They’re based off the guy who lived here ten years ago, not us. Our average monthly consumption in the summer months is anywhere from $90 to $110, which if you looked at our CURRENT history you’d see. This ‘estimate’ is stating $197. And no, don’t tell me that it will ‘balance out next month’ like I was told last time because it didn’t. I want somebody out here to do a proper reading ASAP.”

    Operator: “It’s not as easy as that, sir. We—”

    Me: “Yes, it is. It always has been. When can he be scheduled to be here?”

    Operator: “As this isn’t an emergency, we can’t have someone come directly—”

    Me: “I know. You can’t have someone here now. Just tell me a date and a time range and I’ll make sure that the building maintenance has the utility closet unlocked during that time frame.”

    Operator: “Can you… Can you please hold a moment, sir, while I set that up?”

    Me: “Of course.”

    (I get put on hold… and five minutes later the phone disconnects. Furious I call back, give a BRIEF explanation to the new operator, and get switched to a supervisor.)

    Supervisor: “I’m looking at your account now, sir, and I apologize. It appears the person you were dealing with attempted to set you up with a repair visit, not a meter reading; they also had you flagged as a ‘problem’ customer with a ‘belligerent attitude.’ However I was actually listening in on that call and you have nothing to worry about. I’ll have your account fixed and we’ll have a meter reader out there Saturday between 10 am and 2 pm. Your account will be updated with the proper statement by Tuesday at the latest. I’m sorry that I can’t be more precise than that.”

    Me: “No, ma’am, that’s perfect. Thank you!”

    (My statement of almost $200 suddenly dropped to $92, and since then I haven’t had any more problems with ‘estimate’ readings!)

    Under New Mismanagement, Part 4

    | AB, Canada | Bosses & Owners, Ignoring/Inattentive, Lazy/Unhelpful

    (I’m the supervisor of my department. A previous coworker once complained about not having enough to do, so the boss decided to give this coworker some of my duties. The coworker soon moved on, and her replacement just assumed that my duties were part of the position. Then my boss moved on, and I got a new boss. I didn’t know this arrangement baffled the new boss, until we had this conversation at our weekly productivity meeting.)

    Boss: “Hey, how come [Coworker] always sends you to these meetings? How come he never comes?”

    Me: “He doesn’t need to come because he’s not the supervisor. I am.”

    Boss: “That can’t be. His e-mail signature says that he’s the supervisor.”

    Me: “No. That’s my e-mail signature.”

    Boss: “If he’s not the supervisor, then why does he do supervisor stuff?”

    Me: “The last person in that position complained about not having enough to do, so your predecessor said he could do some of my work.”

    Boss: “So if I go to the filing cabinet over there, and pull out your personnel files, it’s going to tell me that the supervisor is…”

    Me: “ME.”

    Boss: “Well, maybe that needs to change.”

    Me: “I’m glad you brought that up. When [Coworker] was hired, I asked if we wanted to maintain this arrangement. And since you hadn’t started yet, I was told to save the question for you. Now that you’ve brought it up, let’s settle it. How would you like it to change?”

    Boss: “Um, er, um… Whatever you two decide is fine.”

    Related:
    Under New Mismanagement, Part 3
    Under New Mismanagement, Part 2
    Under New Mismanagement

    Coworker Not Coworking

    | NJ, USA | Coworkers, Math & Science

    (I am waiting to punch in for the day. As I am, one of my coworkers is having a issues with an item. Another coworker is helping her out.)

    Coworker #1: “So, do you know how to do this?”

    Coworker #2: “I have not done this type of math since like the 5th grade! No. Hey, [Coworker #3] get over here!”

    (Coworker #3 goes over, and he is having issues. I walk over, still not punched in.)

    Coworker #1: “Oh, [My Name] is here! She is good at this stuff!”

    Me: “What is the issue?”

    Coworker #1: “So, the customer bought three things of meat. It is on sale saying that if you buy them, one will be $1.99 per pound, and the rest $2.99. It took off for the $1.99 but not the $2.99.”

    (I grab a calculator and walk over to the customer’s cart. I look at the meat to see how much per pound it is so I can do math. It is already $2.99 per pound.)

    Me: “Hey, [Coworker #1], get over here!”

    (She comes and I point it out to her.)

    Coworker #1: “Haha, oops. This is why you are here!”

    Me: “Really, like what do you guys do when I am NOT here?”

    Coworker #3: “Pray and hope for the best.”

    A Very Revealing Name

    | San Francisco, CA, USA | Bigotry, Employees, Transportation

    (My first name is a bit unusual and more commonly a last name. While we are talking to the agent it comes out that the other passenger’s last name is the same as my first name. We comment on the coincidence and then had no further interaction. I am male, in my 30s at the time, and dressed very casually. She is at least 20 years older, dressed extremely elegantly and is sitting several seats away. We are also different races. In short, there is nothing to indicate we are connected in any way. When the shuttle driver shows up he has a paper with our names on it. He announces himself and leads us out to the van. From the time he appears he acts distant and cold, almost hostile. It doesn’t make sense until we are seated and he gets on the radio to request our luggage.)

    Driver: “I need the luggage for [My First Name].”

    (I waited a moment.)

    Me: “You need to get my luggage on, too.”

    Driver: “Wait, you aren’t together?”

    Me: “If you look, you’ll see that’s her last name and my first.”

    (He was embarrassed, but made the additional request. Although he said nothing after that I believe his attitude was based on a bigoted reaction to thinking we were a mixed race couple after being too lazy to read his information properly.)

    Should Have Skirted Around The Issue

    | Boston, MA, USA | Employees, Ignoring/Inattentive, Rude & Risque

    (I walked out of the dressing room and couldn’t find my friends to show off my outfit.)

    Dressing Room Attendant: *in a heavy accent* “I like that top but the skirt is too short. Makes you look a little like fancy prostitute. Don’t buy it.”

    Me: “Umm, this is my skirt…”


    Page 1/60312345...Last
    Next Page »