• An Understanding Disability - 850 votes
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    Category: Awesome Workers

    Very Sour About The Lemonade

    | England, UK | Awesome Workers, Bosses & Owners, Food & Drink

    (It’s late and my heavily pregnant wife has asked me to pick up some food on the way home.)

    Me: “Hi, can I get a [meal] with a Coke, and a [meal] with a lemonade.”

    Speaker: “I’m sorry, we do not serve lemonade.”

    Me: “Oh, okay. What drinks do you have without caffeine in?”

    Speaker: “Err. We have Coke and diet Coke?!”

    Me: “Sorry, without caffeine?”

    Speaker: *sighs* “Hang on, I will get a manager.”

    (A moment later…)

    Manager: *gruffly* “Yes?”

    Me: “Yes, sorry to be a pain, but I was asking about caffeine free drinks. Is your Coke caffeine-free?”

    Manager: *sighing* “No, sir. You can have water, Sprite, or orange juice.”

    Me: “Sprite, yes, that what I was after.”

    Manager: *even more gruffly* “Next window, please.”

    (I dutifully drive round to pay.)

    Speaker: *sharply* “You know when you order you should be more clear. How was I supposed to know the Sprite was lemonade?”

    Me: *taken aback* “Err, it’s fizzy, clear, and tastes of lemons. That should have given you a pretty good clue.”

    Speaker: “Well, I just got told off because of—”

    Manager: “[Speaker], over here please!”

    (I drive to the next window; I’m tired and just want my food.)

    Manager: *suddenly much happier* “Here is your order, sir. I apologise for my staff. They shouldn’t speak to customers that way. I wasn’t aware of your original order.”

    Me: “No, that’s fine; I can see how she might have gotten confused.”

    Manager: “No, it isn’t. I personally sit down with each member and explain the menu to them. This won’t happen again.”

    (Happy but feeling slightly guilty I drove off. I didn’t go back to that location for several weeks. When I did, I spotted the same woman behind the counter. Seeing me she darted off to the back, where the same manager as before half-led, half-pushed her back to the counter. He stood right behind her during the whole transaction. It was the most insincere service I have ever received, but great to see someone being held accountable for their action, and a manager doing his job properly.)

    When Is A Sale Not A Sale…

    | Dubuque, IA, USA | Awesome Customers, Awesome Workers

    (It’s the day after Halloween, and the drugstore still has a few bags of trick-or-treat candy, but there’s no sale sign up. I see a bag of my favorite candy, which is hard to find, so I grab it.)

    Cashier: “I’m afraid these are not on sale.”

    Me: “Yeah, I didn’t see a sign, so I figured they’d be regular price.”

    Cashier: *stares at me for a moment, as if he’s waiting for me to throw a tantrum* “You know what? I’m going to give them to you for the sale price.”

    Hiding All Responsible Adults

    | CO, USA | Awesome Workers, Bosses & Owners

    (As a team building exercise, and for new people to get used to the building, my company decided to have a little game of hide and seek with everyone. This is about ten minutes in while I’m in apparently a very good hiding spot.)

    Coworker #1: “Okay! I think that’s everyone! Managers, please check that we have everyone from your department.”

    Manager: “Hey, wait… Where’s [My Name]?”

    Coworker #2: “You know… I don’t think we found him!”

    Coworker #1: “WHAT?!? I swear I found him… What’s he look like?”

    Manager: “Six foot, Asian, fairly fit.”

    Coworker #2: “And great at hiding…. Holy crap, we hired a ninja!”

    (General laughter and scampering as they move to find me… Twenty minutes later:)

    Coworker #2: “Has ANYONE seen heads or tails of [My Name]?!”

    Manager: “No! But he sent me a text saying he can hear everything we say and is silently laughing his head off!”

    Coworker #1: “He’s got to be moving! You and you stand on those corners and make sure he doesn’t pop out when everyone is gone! You! Check the ceilings! Someone check outside! We will find him!”

    (Yes… they set up sentries… and then covered the whole floor with them. One hour since game start:)

    Manager: “Man… do you realize that we’ve just paid everyone an hour to play hide and seek?”

    Me: *starts laughing loudly* “Oh, my god! You really did!”

    Manager: *running into the room I’m hiding in* “HE’S IN HERE! BUT WHERE?!”

    Me: *popping out* “In this box! Ninja rule #1: It’s not about not being seen. It’s about letting people see what they expect!”

    Family-Style And Family Friendly

    | USA | Awesome Workers, Family & Kids, Food & Drink

    (I am seven. Dad is disabled and raising us alone. Money is tight. My nine-year-old sister and I beg to go to the beach and he takes us crabbing, along with a friend of ours. It starts raining and after we pull in the crab pots Dad herds us all into a chowder restaurant to warm up and we all immediately beg for soup.)

    Waitress: “Four today?”

    Dad: “Uh, yeah, one second.”

    (The waitress gathers menus and watches us, soaking wet in over-sized obviously second or third hand coats shivering while Dad counts the coins in his pockets to see what he can afford. After a minute Dad lets her lead us to a table.)

    Dad: “Four waters, and uh, three cups of chowder please.”

    Waitress: “Three?”

    Dad: *nods and looks embarrassed*

    Waitress: “Okay, that will be right out for you guys.”

    (A few minutes she returns and sets a huge pot of chowder on the table with a big plate of warm bread and a stack of bowls.)

    Waitress: “Sorry, it was easier to serve it family style. Hope you don’t mind!” *she scurries off before Dad can say anything*

    (The family style ended up working out to two bowls of soup for each of us – including Dad – and she only charged us for the three cups. I’ll never forget her kindness, and wish we could have given a tip other than some shells and a half dollar coin.)

    Go To Work Like A Pirate Day

    | Robeline, LA, USA | Awesome Workers, Coworkers, Theme Of The Month

    (At the beginning of October, we got permission from the store owners to wear costumes on Halloween. Halloween is my favorite holiday so I go all-out and sew myself an elaborate pirate costume including a wide-brimmed hat decorated with a large dyed-red ostrich plume. Needless to say, my coworkers are impressed.)

    Coworker #1: *touching my coat sleeve* Oh, my god, is that velvet?!

    Me: *grinning* “It sure is. I got it on sale, too, or I would have used velveteen because it’s much cheaper.” *I point at my shirt* “And I made this from a twin-sized bed sheet that I caught on sale. It’s the same type of fabric I needed but it was much cheaper this way.”

    Coworker #2: *pointing at the purse at my waist* “Did you make that, too? It looks really neat.”

    Me: *nodding* “I had to have something to carry my money and cell phone and a modern purse just wouldn’t look good.”

    Coworker #1: “Okay, but can we just talk about how awesome your hat is?” *she reaches for it then hesitates* “Can I get a closer look at it?”

    Me: “Sure.”

    (I pull off my hat and she and Coworker #2 look it over, murmuring to each other how amazing it is that my stitches are so straight and that it looks professionally made.)

    Coworker #2: *pointing at my head* “Did you make that bandana, too?!”

    Me: *even bigger grin* “Yes, I did! I couldn’t find one that I liked so I pulled some fabric from my stash box and made it last minute. It keeps the wool hat from making my hair all static-y and crazy.”

    Coworker #1: “Okay, [Coworker #2], I know you’re about to clock out and are getting ready to leave but I’ve just got to have a picture of her costume, so please do me a big favor and cover the register for her.” *she holds up a digital camera* “I brought this to take pictures of my friends and family’s kids when they came in but you look awesome.”

    (Coworker #1 then proceeded to take several pictures of me from different angles, with and without my hat. That was three years ago and she still has those pictures saved to her computer in an album of Halloween photos.)

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