Not Always Working on Facebook Not Always Working on Twitter Not Always Working Unfiltered on Tumblr
Featured Story:
  • Cheering Up And Dumbing Down
    (1,360 thumbs up)
  • July's Theme Of The Month: I Quit!
    Submit your story today!

    Category: Awesome Workers

    An Internal Decision

    | England, UK | Awesome Workers, Bosses & Owners

    (The manager in our store usually works the shop floor on weekends when we’re busy as if she were a normal staff member. It’s worth noting that she is always running around, never standing still. She comes into the lab where I am sorting orders, stops still, and smiles at me.)

    Manager: “You know sometimes you get really mean, rude, horrible patients?”

    Me: “Yep, all the time.”

    Manager: “Well, the one I’m with is as bad as I’ve ever seen. She waited for five minutes to get her glasses, and so now she wants something for free.”

    Me: *confused* “Well then, what are you doing in here?”

    Manager: “I told her I’d ask the manager.” *giggles* “I think I’m going to say no!”

    Best Customer, No Question

    | MA, USA | Awesome Workers, Employees, Geography

    Associate: “Hi, any questions?”

    Me: “No, just browsing.”

    Associate: “Really? No questions? What’s my favorite color? What’s the capital of Iceland?”

    Me: “Reykjavik.”

    Associate: *high-fives me* “You are the first person to get that! You’re my favorite customer!”

    (Gotta say, I left the store feeling pretty good after that.)

    There Is Such Thing As A Free Meal

    | NY, USA | Awesome Workers, Employees, Money, Tourists & Travel

    (I have an awful flight with multiple stop-overs, also requiring me to spend the night at an airport hotel, which I’ve pre-paid. Since I live in Canada I don’t have US dollars on me, while I also forget my credit card. I arrive at the hotel tired and extremely hungry since my last meal was over 24 hours ago and the airplane didn’t serve food.)

    Concierge: “Good evening. How are you?”

    Me: “I’m fine, thanks. You don’t happen to take Canadian dollars for room service, do you?”

    Concierge: “I’m sorry, but we don’t. You also won’t be able to change your money because it’s too late in the evening. Are you hungry?”

    Me: “Actually, I’m starving but I suppose I’ll have to tough it out.”

    Concierge: “Have you eaten today?”

    Me: “I haven’t, but I’ll just get something tomorrow morning.”

    Concierge: “No, that won’t do! Would you like my dinner? It’s only a microwave meal but better than nothing!”

    Me: “No, no, that’s fine! I can’t eat your dinner. You’re working!”

    Concierge: “My shift is almost over. Seriously, you can have it! It’s not a problem!”

    Me: “Well, if you’re sure about this I’d be very glad to accept your offer.”

    Concierge: “Absolutely! I’ll just get you checked in first and then I’ll see about that dinner.”

    (The concierge then proceeded to warm up her dinner in the staff microwave and even gave me her soda and an apple! It was one of the nicest things a stranger has ever done for me. I left a thank-you note with the day concierge when I left the next morning and I hope she knew how much I appreciated her kindness.)

    Not Always Right Is Never Wrong

    | Anchorage, AK, USA | Awesome Workers, Bosses & Owners

    (As an eager young 16 year old, I get my first job, as a busboy for a local pizzeria. While training me on my responsibilities, the manager tries to impart some timeless wisdom to me.)

    Manager: “Customer service is important. You’ve heard the saying, I’m sure: ‘The Customer Is Always Right.’”

    Me: “Yes, I’ve heard that.”

    Manager: “Well, don’t believe it. Nine times out of ten, the customer is a f****** moron.”

    Me: “…”

    Manager: “But here’s the thing: the customer may be the biggest g****** sack of s*** douchebag idiot out there, but we want to take his money from him. So we let him THINK he’s right. If he says he’s the f****** king of France, what do you say to him?”

    Me: “May I clear those plates, your majesty?”

    Manager: “You’re going to do fine.”

    (Thus began my cynical career in customer service…)

    Treating Them Warm Gets A Cold Treat

    | Nelson, New Zealand | Awesome Workers, Employees, Family & Kids, Food & Drink

    (I am 10 years old and my brother is a year younger. My grandparents take us to a dairy to get ice creams.)

    Me: “Can I please have a scoop of vanilla and one of chocolate, please?”

    (My brother also orders. My grandparents pay and the cashier makes the ice creams and hands them to us.)

    Brother & Me: “Thank you.”

    Cashier: “Wait. Can I please have your ice creams back for a moment?”

    Me: “Okay…”

    (We hand over the ice creams. The cashier takes mine and adds an extra scoop, and then does the same for my brother.)

    Cashier: “There you go. You know, you are the only people to say ‘please’ or ‘thank you’ all day.”

    Me: “Thank you, thank you, thank you!”


    Page 1/2012345...Last
    Next Page »