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    Category: Bosses & Owners

    Charged With A Battery Assault

    | Piacenza, Italy | Bad Behavior, Bosses & Owners, Employees, Technology

    (It is 1997. My boss decides it is time to buy a new cell phone, so we go to the small store owned by a friend of his. He ends up paying the equivalent of $1000 for two phones with new plans. Since my boss and the owner know each other, he doesn’t feel the need to put a sticker with their logo behind the battery of the phones, which they usually do as proof of being purchased there. The next day, my boss’s phone is faulty, so he gives me the phone to get sorted at the store. I go and speak to the clerk:)

    Clerk: “This phone is clearly faulty, but I can’t exchange it as it wasn’t purchased here. There is no sticker behind the battery.”

    Me: “I was here yesterday with my boss. Your coworker actually sold us two phones in the owner’s office. He said that the stickers were not necessary. You can ask your coworker.”

    Clerk: “He’s on his day off, and you didn’t buy this phone here.”

    Me: “May I speak to the owner?”

    Clerk: “He’s not here, and this phone does not come from here.”

    Me: “Listen, I was here yesterday with my boss. He paid for two phones and activated two new plans.”

    Clerk: “You haven’t bought this phone from us. Now, please leave.”

    Me: “Okay, I’ll call my boss and we’ll try to figure out what to do. Have a nice day.”

    (While standing on the sidewalk in front of the store windows, I call my boss and explain the situation. Suddenly the store door slams open…)

    Clerk: “Still here? Not convinced? Maybe I should call the cops to convince you to go away?”

    (My boss hears what the clerk says and gets quite angry.)

    Boss: “Is the owner there?”

    Me: “No, he’s not—” *the owner suddenly walks in front of me* “— Oh, he’s here now!”

    Boss: “Good. Wait two minutes, then go inside and… enjoy.” *click*

    (A couple of minutes later I go inside. The clerk sees me, and in front of about six or seven other customers, starts shouting at me.)

    Clerk: “WHAT DID I TELL YOU? DO YOU REALLY WANT ME TO CALL THE COPS? I’M TIRED OF—”

    (Suddenly, the boss comes out of his office and approaches the clerk.)

    Boss: “COME. WITH. ME. NOW.”

    (They go to the back. A few minutes later the clerk comes back with a pale face and his boss standing four feet from him, very angry.)

    Clerk: “I’m sorry from the inconvenience, sir. Here’s a new phone for your boss…”

    Client In-compliant

    | Spain | Bosses & Owners, Coworkers, Employees, Ignoring/Inattentive, Lazy/Unhelpful, Technology

    (We work as sysadmins. One of our duties is checking free space on disks on the servers and informing the corresponding account manager. Since we care for the servers of lots of different companies, our policy is that we never contact the client company directly, but only the account manager. This conversation is via e-mail over several days:)

    Sysadmin: “Good morning. We have an alert for disk I in server [Server] belonging to [Client]. Could you free space? Thanks.”

    Account Manager: “Hello. Please remove me from these notifications or at least send them to the client directly. Cheers.”

    (Our manager steps in.)

    Sysadmins Manager: “Hello. Could you please talk with [Senior Manager]? We have instructions to never contact the client in these cases, but [Account Manager]. Thanks.”

    Account Manager: “Hello. It is true that you should not contact the client directly. You should notify them instead. Cheers.”

    Sysadmins Manager: *to [Account Manager] and [Senior Manager]* “I’m copying [Senior Manager] in order to clarify this case and all similar for the future. Is the procedure for this client different or should we contact [Account Manager]? Thanks.”

    Senior Manager: *including [Account Manager] in copy* “Contact [Account Manager]. Cheers.”

    Sysadmins Manager: *to [Account Manager]* “Hello. Alert is still on; status is critical.”

    Account Manager: “Have you contacted the client?”

    Getting Out Of Work With Surgical Precision

    , | KS, USA | Bosses & Owners, Coworkers, Family & Kids, Health & Body, Overtime, School

    (I work in a deli inside of a chain grocery store. I’m always on closing duty which has me at work until well after midnight. I’m also a full-time college student. I’m usually fine going into class on very little sleep, but I don’t want to take tests like that, so I put in for time off on the nights before my final exams, which are all early in the morning. The week before my exams, we’re given our schedules for the following week.)

    Me: “Uh, [Manager], you’ve got me down to work close next Wednesday night. I asked for it off and you approved it, but then you scheduled me.”

    Manager: “Oh. Well, can you still come in?”

    Me: I’d rather not. I have to be up early Thursday morning for exams. It’s just next week; I’m off for the summer so I can work whatever hours you need after that. But, I really don’t want to take important exams on three or four hours of sleep.

    Manager: “Hmm.” *says nothing more and goes back to work*

    (I assume I am still going to have to go in, so decide to just suck it up and hope for the best. Fast forward to the following Wednesday. I arrive for my shift, to find that a coworker who hadn’t been on the schedule is there. She is as surprised to see me as I am to see her.)

    Coworker: “Why are you here? [Manager] asked me to cover for you because you said you couldn’t come in.”

    Me: “Seriously?! She didn’t say anything to me about that. I had asked for tonight off because of my exams tomorrow morning, but she put me down anyway. But, okay, if you’re here I guess I’ll go home—”

    Coworker: “No, we should really talk to a manager to make sure.”

    Me: “All of the managers are gone, I think. One of the store managers might still be here… but we’d better hurry because they won’t be here long.”

    (We manage to find the store assistant manager, who is the only one still in, and explain the situation.)

    Me: “[Manager] hadn’t told me she was having someone cover, but since we’ve got coverage, I’d really like to head home so I can be well-rested for my exams tomorrow.”

    Coworker: “I GUESS I could stay but… my little boy is only five months old and he just had surgery on his poor little feet this morning. I hated to leave him but [Manager] asked…”

    (I’m confused because this coworker had never mentioned her son having surgery scheduled — and she talks incessantly about EVERYTHING related to her son, even an inconsequential sneeze. And why would she have agreed to cover for me if her baby was scheduled for surgery that day?)

    Assistant Manager: “Oh!” *gives me a dirty look then turns back to my coworker* “You go right on home to be with your baby. He needs you.” *turns back to me, and says rather rudely* “Go get clocked in and get to work.”

    (The other closer ended up calling in sick, leaving me to close by myself. I went in to my exams the next morning on under two hours of sleep, and failed them both. The kicker? The bakery manager saw me the next day, heard what happened, and informed me that she saw my coworker and her husband only minutes before I walked in — showing off her not-been-operated-on baby to the bakery employees.)

    Had Enough Of Your Bluff

    | England, UK | Bad Behavior, Bosses & Owners

    (My boss is incredibly difficult. Nearly the whole department is new because the old staff quit over his attitude and how he likes to give people a hard time over nothing.)

    Boss: [My Name], come in here.”

    Me: “Yes?”

    Boss: “I have dozens of complaints about you and how you are running your team. You need to sort it out.”

    Me: *confused as I have never heard a single bad word* “Oh, really? I think I’m doing okay, actually.”

    Boss: “[Coworker] tells me that there is a problem with [Software]. That’s your responsibility to fix.”

    Me: “Yeah, that’s not right. [Coworker] actually said there was a problem with the computer; nothing I can do about that.”

    Boss: “Whatever. I don’t need to explain myself to you.  Sort yourself out or I will demote you.”

    Me: “Go on, then.”

    Boss: “What?”

    Me: “I said go, then. You don’t pay me to do this, and frankly, it’s more hassle than it’s worth. You would be doing me a favour.”

    Boss: “Well… I… er.”

    Me: “Apart from the fact that you don’t have anyone else to do the job, as everyone else has tried and failed.”

    Boss: “Well, [Manager] wouldn’t like it.”

    Me: “Frankly, I don’t care. If I am doing a bad job then take it off me.”

    (He came to me later telling me how he wasn’t blaming me but he is frustrated that I am doing other people’s jobs, although he still made it seem that it was my fault. We would do this every few months: he would go overboard and I would call his bluff. I lasted a whole year!)

    Don’t Take Out Thanksgiving Without Getting Takeout

    | NJ, USA | Bosses & Owners, Food & Drink, Holidays, Overtime

    (I’m currently doing inventory at my second job and end up in an aisle where our sales manager and our general manager are chatting about Thanksgiving and what they’ll do with the free time since nobody comes in. This is only the second year that our store is open on Thanksgiving and we get maybe three customers in the store.)

    Me: “Oh, I’ll be working. Who is closing on Thanksgiving?”

    Sales Manager: “[General Manager] and [Other Sales Manager] is. [General Manager]‘s going to order you guys Chinese food.”

    General Manager: *rolling his eyes but grinning nonetheless* “We’re not ordering Chinese food.”

    (They go back to chatting about Thanksgiving, commenting how it sucks that we have to be open when nobody even comes into the store. I’ve been half paying attention and adding to the conversation when prompted as they know I also work in a grocery store.)

    Me: “Yeah, I’m working my other job, too. It’ll be nice to have some calm here after the chaos, at least. I’ve got bets on how many people are going to yell at us for running out of shallots again this year.”

    General Manager: *looking at me confused* “But… you said you could work on Thanksgiving.”

    Me: *blinking* “I can. I’m only at my other job 7 am until 3 pm. I’m scheduled here at 5:30 pm.”

    General Manager: “Oh, okay!” *looks confused again* “But… when are you getting to eat Thanksgiving dinner?”

    Me: “Um… I’m not.”

    Sales Manager: *turns and looks pointedly at General Manager* “Order Chinese food.”

    General Manager: *nods*


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