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  • Will Never Claim Ignorance
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  • Category: Bosses & Owners

    Taking Charge Of The Situation

    | AL, USA | Bosses & Owners, Employees, Health & Body, Ignoring/Inattentive, Lazy/Unhelpful, Money

    (At the beginning of summer, my husband and I join a gym which has a chain around the country. It is supposed to be $30 a month for both of us. In November, I notice they have charged us an additional $80. I do banking online and it happened on a Friday, but I caught it on Sunday. I call them a few hours before closing.)

    Worker: “Thanks for calling [Gym].”

    Me: “Hi. I saw a charge from you guys for $80. I need that removed. I never authorized that and don’t know what it’s for.”

    Worker: “That was probably an equipment maintenance fee. They usually come out towards the end of the year.”

    Me: “Um, no one ever told us about that. We were only supposed to be $15 a month per person, plus the $50 sign-up fee per person.”

    Worker: “Well, it’s on all the contracts. Our computers are down right now. Can someone call you back when they come up?”

    Me: “Fine. My number is [number].”

    (Come Monday evening, I still have not heard back, so I call again.)

    Worker #2: “Thanks for calling [Gym].”

    Me: “Hi, there was an unauthorized charge of $80 on my account that no one told me about. It needs to be removed.”

    (He then looks up my account and tells me some crap about because their monthly fees are so low, they charge this supplemental fee to ‘lock in’ our cheaper rate, because they have more expensive packages that include tanning that I’m not on. And furthermore it’s a totally legitimate charge, even though no one told us about it. He gives me the phone number for ‘billing’. I call it and sit on hold for 11 minutes, and then the line disconnects. I call again and hit the number for voicemail, which then immediately disconnects. I call the gym back.)

    Me: “Hey, I just spoke with you a little while ago. That number for billing doesn’t work, so I need you to get a manager or something to take the charge off.”

    Worker #2: “One won’t be in until tomorrow at 10.”

    Me: “Fine, I’ll call again then.”

    (The next day, my husband goes there himself at 10. I’m not with him because I’m at work. He explains the situation to the manager.)

    Manager: “Funny how all new customers seem to ‘conveniently’ forget about that charge! I’ve got a business to run here; I can’t just give out money! What have you even been DOING? You have to walk through that door for this thing to work! Best I can do is give you a free consultation with a trainer.”

    Husband: “You were supposed to do that anyway months ago when we signed up and that never happened.”

    Manager: “Well, that’s all you’ll get.”

    (My husband then leaves and calls me to tell me what happened and to ask if I want to take that offer. I immediately call the gym and inform them that I need to cancel both of our memberships immediately. They say I have to physically go down there to do that. We both show up after I get off work. I notice they have a whiteboard which says they’re under new management. We speak to a different worker we’ve never talked to before.)

    Me: “We need to cancel both of our memberships.”

    Worker #3: “Oh, no. Can I ask why?”

    Me: “Because you charged us $80 without telling us about it and refuse to remove it.”

    Worker #3: “Can I get my manager?”

    Me: “No, my husband tried earlier today and was insulted! All we need to do is cancel our memberships.”

    Worker #3: “When did you join?”

    Me: “Beginning of summer sometime.”

    Worker #3: “Hmm, yes. That charge usually comes out about three months after members join. I’m surprised no one told you about it. Do you remember you signed you up?”

    Me: “Yup, that guy.” *points to the guy standing right next to her helping someone else*

    (We then filled out paperwork agreeing to cancel our contracts and are told that we will be charged for one more month because they have a 30-day cancellation notice. We argued back and forth because the paperwork said we were subject to a cancellation fee, even though we were told at sign-up that there was none, and this worker concurred there isn’t one. They were evicted by the landlord one month later and were still charging people. Turned out this same gym had done the same thing in this town about 10 years earlier.)

    Baptism By Fired

    , | USA | Bizarre/Silly, Bosses & Owners, Coworkers

    (At my store, when someone makes a mistake we always jokingly fire them. We recently get a new general manager and we have all been very uptight and nervous around him.)

    Me: “I’m out of sweet tea for drive thru!”

    General Manager: “I’ll get it.”

    (He brings over the huge bucket and hoists it up to dump in the urn but his hand slips and he dumps the entire bucket on me and him.)

    Me: *deadpan* “You’re fired.”

    (A look of horror passes over my face and then the general manager bursts out laughing.)

    Coworker: “One of us! One of us!”

    Working Antisocial Hours

    | Berlin, Germany | Bad Behavior, Bosses & Owners, Liars/Scammers

    (I’ve recently started to work at a different store of the same company. These company’s stores always open at 10 am, and I’m used to checking in at 9:30. The first day at work, my new boss calls me over.)

    Boss: “[My Name], your behavior is unacceptable. I’ll let it slide since it’s your first day here, but don’t let it happen again.”

    Me: “I’m sorry, what?”

    Boss: “You were way too late. I and [Two Other Colleagues] always arrive at 8 AM to do our make-up and eat breakfast.”

    Me: “I usually do all of this at home.”

    Boss: “No. You have to do everything I say. You have to arrive at 8 AM and eat here and talk to everyone. Socializing is very important in this company.”

    (The next day, I arrive at am and eat my breakfast in the store.)

    Boss: “No, no, no, [My Name]. Don’t just sit there! You have to clock in first. I don’t care that you’re not actually working, just do it. You’ll get paid for nothing! We’ve been doing this for years. Great, huh?”

    (I politely refuse since I think it’s some sort of test. The boss is furious and calls our upper management.)

    Boss: “[My Name], pack your things and go, NOW. We won’t tolerate this sort of antisocial behavior in this store. You’re making me and the others feel bad!”

    Me: “Wait, you are firing me because I’m clocking my hours correctly and I am NOT lying and wasting company time and money?”

    Boss: “Yes. We all do it! Stop being antisocial!”

    (I left and found a much nicer job. The last time I heard of this company, there were closing many stores due to financial issues, and the one in this story was the very first one to go.)

    Not So Handy Handbook

    | NM, USA | Bosses & Owners, Rude & Risque

    Boss: “…so I had to help write the employee handbook because this company, being so new, didn’t have one yet. Now, if you’ll notice, the only reason we have the section on sexual harassment in the handbook is so you know if you are sexually harassing someone correctly.”

    Swearing You Into A Job

    | MI, USA | Bosses & Owners, Family & Kids, Money

    (A group of people from work decide to get together at a restaurant down the street after work on Friday. I get out early and have to pick my husband up at the airport a little after dinner. I have my daughter with me. My manager has been working on cutting down on swearing.  It is a running joke among us at work and because my daughter is there, he is REALLY trying to not swear. I just went outside with a couple of other people and come back to hear this:)

    Daughter: “… You owe me money.”

    Manager: “What?”

    Daughter: “You owe me two dollars.”

    Manager: “For what?”

    Daughter: “You swore.”

    Manager: “Wait, I didn’t agree to this.”

    Daughter: “You owe me two dollars.”

    Manager: “How did this happen? I didn’t agree to that.”

    Daughter: “Yes, you did. We had a deal.”

    (She reaches over, grabs his hand, and shakes it.)

    Daughter: “See, we shook on it. We have a deal. You owe me two dollars!”

    Manager: “…”

    Manager: “You’re ten, right? Come see me in eight years; I’m giving you a job.”


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