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    Category: At The Checkout

    Middle East Meets Far East

    | New York City, NY, USA | At The Checkout, Bigotry, Employees, Language & Words

    (I pop into a liquor store on my way home. I’m a white female. The cashier behind the register is from Iran, second-generation. He has always been very polite and friendly towards me, and he speaks with a heavy accent. I grab my purchases and get in line behind an older Korean customer.)

    Customer: “Only this, please.”

    Cashier: “What?”

    Customer: *very clearly and slowly* “Only this, please.”

    Cashier: “I don’t understand you. Do you speak English?”

    Customer: “Yes, I speak very well. Please, may I pay?”

    Cashier: *to me* “Do you speak Asian?”

    Me: *completely baffled* “Uh, I think he said he’s ready to pay. He doesn’t need anything else.”

    Cashier: “Okay. Fine.”

    (He rings up the gentleman who leaves without making eye contact with anyone, clearly upset or embarrassed.)

    Cashier: *ringing me up* “Those people need to learn our language, right? He’s lucky you know Chinese!”

    (I was so shocked I haven’t been back to that particular store.)

    Biking Over To Weirdtown

    | Madison, WI, USA | At The Checkout, Bizarre/Silly, Employees

    (I’ve had a pretty rough day so far. In order to cheer myself up, I ride my bike to a gas station to buy some snacks.)

    Station Attendant: “I am sorry, ma’am, but I am afraid that your vehicle emission level is too low. You would have to leave and come back in a vehicle with higher emissions.”

    Me: *confused* “Seriously?”

    Station Attendant: “No, just joking. By the way, my vehicle would not have enough emissions, as well.”

    Me: “You ride a bike, too? Cool!”

    (Later, as I am checking out:)

    Station Attendant: “Now press the green button. Now enter your PIN. Now, put your thumb on the fingerprint scanner.”

    Me: *confused* “What scanner?” *then I realize he is joking again*

    Station Attendant: “Now, stare right here into the retinal scanner. By the way, you should wait a couple minutes before leaving the store, because you were just blinded by the laser.”

    (This was a somewhat weird, but really funny encounter with a customer service rep. Thank you, attendant guy, for making my day a little brighter!)

    Her Days Here Are Numbered

    | Erie, PA, USA | At The Checkout, New Hires

    (I’m a manager at a small grocery store and we have just hired a few cashiers. I am the one who has to train them and most are getting the hang of it… except one.)

    Cashier: “[My Name], call line one.”

    Me: *picking up* “Yes?”

    Cashier: “So, this customer has bananas. What do I do?”

    Me: “Look for the PLU on the sticker. And if there aren’t any stickers, look it up in your binder.”

    Cashier: “Oh, okay.” *10 seconds later* “[My Name], call line one.”

    Me: “Yes?”

    Cashier: “What’s the PLU for oranges?”

    Me: “Like I said before, put in the PLU on the sticker or look it up in the binder.”

    Cashier: “Oh, right.”

    Cashier: “[My Name], call line one.”

    Me: “Yes?”

    Cashier: “I can’t find the number for oranges. Can’t you just tell me?”

    (Since I’ve worked there so long, I know most of the PLUs by memory but we’re supposed to make the new cashiers look up all PLUs to give them practice.)

    Me: “I’ll be right out.”

    (I go out to help her. I physically show her where the PLU for oranges are.)

    Cashier: “Thanks!”

    (I start to leave.)

    Cashier: “Wait!” *holds up head of cabbage* “What’s the number for lettuce?”

    How To Cheese Someone Off

    , | Idaho Falls, ID, USA | At The Checkout, Food & Drink

    (I am about six years old. My mom, brother, and I go to a popular fast food restaurant which is a big treat for us.)

    Mom: *to me* “Tell the lady what you would like to eat.”

    Me: “I’ll get a kids meal with a cheeseburger, please?”

    Employee: “I’m sorry; our kids meals don’t come with cheeseburgers.”

    Me: “Okay, I’ll get a kids meal with chicken nugget, then.”

    Brother: *to employee* “I’ll get a kids meal with a hamburger?”

    Employee: “Would you like cheese on your hamburger?”

    Me: “…”

    Tried To Kill The Sale

    | CA, USA | At The Checkout, Bad Behavior, Employees, Pets & Animals

    (A couple weeks before this incident, I had to bathe my cat because he got into something sticky and foul smelling. He scratched up my arms and part of my stomach trying to escape the sink and it left a lot of scars.)

    Me: “Just this soda and these candies, please.”

    (I put the items on the counter in the process showing my arms.)

    Cashier: “Did you try to kill yourself?”

    Me: “Excuse me?”

    Cashier: “That’s disgusting. Why are flaunting your scars like you want sympathy?”

    Me: “…I got them from my cat.”

    Cashier: “Yeah. Try harder next time. Do everyone a favor.”

    Me: “You know, never mind the items. I’m not buying anything.”

    (As I left the store about six other customers left looking completely disgusted. None of them had purchased anything either.)


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