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    Category: At The Checkout

    A Different Brand Of Stupid

    | Melbourne, VIC, Australia | At The Checkout, Employees, Ignoring/Inattentive

    (I’m in a very popular chain store that sells things like makeup, medicine, perfume etc. There are “Three-for-Two” signs plastered over a lot of the merchandise. None of the signage mentions that the sale is brand-specific, so I pick three items from different brands and take them to the counter.)

    Me: “Hi! I have a question about your ‘buy two, get one free’ sale. Do the items all have to be from the same brand, or is it just anything in the store marked Three-for-Two?”

    Sales Assistant: “…”

    Me: “…”

    Sales Assistant: *blankly staring, as if I’m stupid* “Three-for-Two.”

    Me: “Yes, the Three-for-Two sale.”

    Sales Assistant: “Yes… Three-for-Two.”

    Me: “…can they be from different brands?”

    Sales Assistant: “Three-for-Two.”

    (She is continuing to blankly stare at me as if I can’t grasp the concept of the sale. I make my purchases and then decide on the way out to double check the receipt. Nothing had been discounted. I return to the same sales assistant.)

    Me: “Hi again! I just came through your register before, and one of my Three-for-Two items didn’t get discounted.”

    Sales Assistant: “It has to be from the same brand. You bought things from different brands.”

    Me: *inner face-palm*

    Service Worth Shouting About

    | Portland, OR, USA | At The Checkout, Employees, Food & Drink

    Me: “Good morning, can I get [specialty drink]?”

    Employee: *a little panicked* “I’m sorry miss, we are out of [important ingredient]…”

    Me: “Oh… okay, let me look at the menu for a moment.”

    (I step out of line while I look at the menu. A few minutes later I decide and join the end of the line.)

    Employee: *when I reach the front* “Hi again, decided what you want?”

    Me: “I’d love a hot chocolate.” *jokingly* “I assume you aren’t out of chocolate?”

    Manager: “It’s on the house for not yelling at us. It’s a nice change.”

    Needs To Ketchup With The Order

    | Reno, NV, USA | At The Checkout, Food & Drink, Ignoring/Inattentive

    (I’m craving dessert, so I stop by a fast food place on my way home from work.)

    Me: “I’d like a regular sized chocolate shake, and a chocolate peanut butter pie, please.”

    Cashier: “All right. Pull forward, please!”

    (I do, and pay.)

    Cashier: “Would you like any sauce or ketchup with that?”

    Me: “…”

    Cashier: “…Oh, probably not. Right?”

    Me: “Probably not.”

    Femi-non-ism

    | USA | At The Checkout, Bad Behavior, Love/Romance

    (I’m going out for dinner with a friend while on break from work. We’re paying separately, but sitting together. Note: I’m a female; he’s a male. We go up to order, so I go first.)

    Me: “Yeah, I’d like a [Combo], for here.”

    Cashier: “Okay!” *turns to my friend* “And you?”

    Friend: “Oh, I’m paying separately.”

    Cashier: “Haha, very funny. What would you like?”

    Friend: “No, we’re separate.”

    Cashier: “What, you’re making your girlfriend buy her own dinner? What kind of man are you?!”

    Me: “The kind that’s not dating me. Can I just pay already?”

    Cashier: “No, your BOYFRIEND will pay for you.”

    (I’m tired of the cashier. I frequent this location often, so I know most of the staff, except for this cashier.)

    Me: “Get the manager.”

    Cashier: “Well, fine! Sorry for trying to get you two to act like a couple!”

    (She leaves and gets the manager, who sees me.)

    Manager: “Hey, [My Name], what’s the problem?”

    Cashier: “Her boyfriend’s saying they aren’t together and won’t pay for her food.”

    Manager: “[Cashier], hold on.” *turns to me* “What’s up?”

    Me: “She’s not listening. I’m paying for my own food; my friend’s paying for his. Can we order, please? I don’t want to be late getting back to work.”

    (The manager looks over at the cashier.)

    Manager: “[Cashier], this is the fifth time since you started. Go sit in the back. I’ll talk with you when I’m done.” *turns back to us* “I’m sorry about that.”

    (I got my food, and got back to work on time. The next time I went, the manager told me the cashier had been fired. She had apparently refused to serve couples if the girl paid for anything.)

    Very Light On The Differences

    | TX, USA | At The Checkout, Food & Drink, Ignoring/Inattentive

    (My dad and I are driving home for twelve hours after a vacation. We are both hungry and decide to stop at what we think is a genuine Mexican taqueria, but ends up being a fast food Tex-Mex chain.)

    Cashier:“Welcome to [Restaurant]. How can I help you?”

    Dad: “Well… what’s the difference between the deluxe burrito and the light burrito?

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “…Yeah, okay, but what’s the difference?”

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “So are they wrapped up in different types of tortillas or something?”

    Cashier: “The deluxe burrito is wrapped up in a soft flour tortilla. The light burrito is in a soft flour tortilla.”

    Dad: “So… They’re the exact same thing?”

    Cashier: “Oh, no no no no no. They’re totally different,”

    Dad: “Okay, so how are they different?”

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “You just listed them as having the exact same ingredients. Are they different sizes or proportions or something?”

    Cashier: “No… They’re the exact same…”

    Dad: “So they are the exact same?”

    Cashier: “No, they’re completely different. Do you think we’re stupid? If they were the same they wouldn’t be on the menu twice!”

    Dad:“So they’re totally different?”

    Cashier: “Yes!”

    Dad: “Can you please explain to me how they are different?”

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “You just listed all of the same ingredients twice.”

    Cashier: “No. I didn’t. I said the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. Then I said the light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad:“…:

    Cashier: “…”

    Dad: “Can I speak to your manager?”

    Cashier: “No.”

    Dad: “Why not?”

    Cashier: “No.”

    (We left at this point. The conversation had gone on for more than five minutes. We ended up eating at the place across the street, which was much cleaner and nicer. The staff could also explain the differences between all of the burritos on their menu.)


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