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    Category: Employees

    Discounts Are Relative

    | USA | At The Checkout, Bosses & Owners, Employees, Family & Kids

    (My aunt owns a cafe. I stop by on my way to work daily and get a 50% discount on anything I order. A new employee is working today. I immediately know that I’m going to have trouble.)

    Me: “Can I have a white coffee and a raisin muffin, please?”

    New Employee: “Sure, that will be [total]. ”

    Me: “I also get a 50% discount. My aunt is the owner.”

    New Employee: “Ma’am, I’m sorry, but I won’t give you a discount.”

    Me: “Do you need proof? I know she’s here. Please go get her.”

    New Employee: “I’m not going to disturb her because you think you can get a discount. Please leave.”

    Me: “I have to be at work soon. Could you please go get [Aunt] so I could go?”

    New Employee: “I have asked you to leave because you are trying to scam us. Please go before I call the police.”

    (At this point I just need to get my aunt, so I yell for her. She comes up to the front of the cafe, and I relay what happened.)

    Aunt: “For goodness sake! Just give her the discount!”

    (The employee quickly took off 50% and gave me my stuff without a word. I found out she was fired soon after because she was harassing customers.)

    Got A Latte Problems

    | Perrysburg, OH, USA | Employees, Food & Drink, Ignoring/Inattentive

    (My girlfriend and I go for some coffee and donuts. I order a vanilla latte and a donut. The staff is new, but they are working hard. Having worked in food service myself I’m very lenient when mistakes are made as long as the person who makes the mistake is willing to fix it with a good attitude. When I get my latte, I take a sip and it tastes awful. I open up the lid and discovered that whoever made it burnt the milk so severely the top layer of my drink was black. This is the exchange that happened at the counter.)

    Me: “Excuse me, there’s a problem with my drink. It seems that it has been burnt.” *shows employee the drink* “Would it be possible to have it remade? Sorry for the trouble.”

    Employee #1: “Oh, dear, I’m really sorry. Just give me a minute to remake it!”

    Me: “No problem. Thanks so much!”

    (A second employee walks up and begins talking.)

    Employee #2: “Those are clearly chocolate sprinkles. We put sprinkles in our coffee drinks. It’s always going to look like that.”

    Me: “First, I’ve gotten vanilla lattes in lots of places and I’ve never had sprinkles on them. Second, clearly that is burnt milk on top! Look at it! Third, it tastes awful. That’s why I want it remade.”

    Employee #2: “Oh.”

    (They remake my drink and I thanked Employee #1 since she was polite and I felt sorry that she was stuck with Employee #2. The real kicker? My drink tasted even worse the second time, so I opened it up and there was a huge glob of vanilla syrup right in the middle. Employee #2 didn’t even stir it up! I ended up throwing away the drink and never going back!)

    Artistic Autistic

    | Paris, France | Employees, Family & Kids, Health & Body, Tourists & Travel

    (I’m very autistic and get stressed out in crowds and when I’m away from familiar places for too long. Despite the fact that I love France, I am still an English tourist surrounded by unfamiliar things. I had an operation on my back a year ago and it is still very painful when people touch it unexpectedly. When I am in an art gallery, someone bumps into my back.)

    Me: “I need to sit down.”

    Dad: “I don’t know where there are any chairs, [My Name]. You’ll have to keep walking.”

    Me: “No, seriously.”

    (I reach the other end of the room before sitting cross-legged and as far out-of-the way as possible. I start stimming (repetitive motions made by autistics), though it doesn’t prevent the meltdown, and my memory goes too fuzzy for me to remember at this point. However, there are some bits that I remember.)

    Dad: “[My Name], follow my breathing.”

    Me: “I can’t!”

    (When I calm down enough to look up and try to stand up, I find a lot of people who seem to be looking at me from my perspective. Some have their phones out, but they were probably trying to take a photo of the painting behind me. However, I still haven’t regained enough logic to be able to understand that and start to think that they’re filming me, which sends me back into my meltdown.)

    Dad: *to other people* “Please can you give her some space? She’s autistic.”

    Mum: “I’ll go and find someone to help.”

    (She finds a security guard who speaks English, as I am the only person in our family who can describe my mental health conditions in French, and I cannot currently speak many words of English.)

    Dad: “Come on, get up.”

    (The security guard opens a rope for us to get to an isolated room where I can calm down. However, he leaves for a moment and returns, looking rather more angry. At this point, I am blaming everything on myself and am thanking him as much as my anxious brain can manage. It isn’t until later that my parents tell me what had happened.)

    Mum: “It wasn’t your fault. There was a tour guide and when she saw that the guard wasn’t watching because he was looking after you, she decided to get her group through to the main part while skipping the other rooms. The guard saw and he asked to see her tour guide card, and when she showed it to him, he took it away, which is bad for her, because that’s how she made her living.”

    Me: “What?”

    Mum: “She saw that the guard was paying attention to your panic attack, tried to break the rules, and lost her job.”

    Me: “So I inadvertently got a tour guide fired?”

    Doesn’t Wake Up And Smell The Iced Coffee

    | CT, USA | At The Checkout, Employees, Food & Drink, Ignoring/Inattentive

    (On my way to work from an appointment, I stop at a drive-thru of a popular coffee & donut shop.)

    Cashier: *when I pull up to the speaker* “Welcome to [Donut Store]. Can I take your order?”

    Me: “Yes, Hi, I’d like a [New breakfast sandwich] meal with a medium [iced drink], please.”

    Cashier: “Okay, a…[New breakfast sandwich]… Um, which one is that?”

    Me: “…The new one?”

    Cashier: “Oh! Okay…and will that be all?”

    Me: “Yes.” *I pull around to window*

    Cashier: “Hi, your total is [very low amount for a meal and drink].” *hands me a bag and small hot coffee*

    Me: *handing her my credit card* “Umm… is that a coffee? I wanted an [iced drink]…”

    Cashier: “Oh, you wanted them together? Sorry.” *puts bag and coffee down, adjusts my total on register* “Your total is [higher amount that sounds more reasonable].” *swipes card and returns it to me with receipt, then tries to hand me the bag and coffee again*

    Me: “I’m really not a coffee drinker, so you can keep the coffee, thanks.”

    Cashier: *confused look* “Okay…” *puts coffee down and starts taking orders for the cars behind me*

    (After a few minutes, I still don’t have my iced drink, and there are now at least four cars waiting behind me. She finally turns back to me.)

    Cashier: “Are you waiting for something?”

    Me: “My [iced drink]?”

    Cashier: “Oh, you wanted one of those? What size?”

    Me: “A medium…”

    Cashier: *turns back to register* “Okay, your total is [drink total].”

    (Not in the mood to argue, I hand my card back to her, and finally get my drink, and she smiles as if she doesn’t even notice she made a mistake.)

    Cashier: “Thank you, and have a nice day.”

    (Turned out, she originally didn’t charge me for the coffee she handed me, then added that to the sandwich total, before ringing my actual drink up separately, meaning I paid for a coffee I never wanted and gave back.)

    A Look That Could Shatter Glass

    | Germany | At The Checkout, Bad Behavior, Employees

    (I’m ordering a burger combo. The restaurant currently has a promotion for free coke glasses with each combo running, but I’m not interested in the glasses.)

    Cashier: “And here are your glasses.”

    Me: “No, thanks, I don’t want them.”

    Cashier: “All right.” *starts putting the glasses back*

    Lady Behind Me In Line: “Can I have them instead?”

    Me: “Sure!”

    Cashier: *takes the glasses back before I can take them* “No, you can’t have them. They’re for the combo only. I need to put those into the computer.”

    Me: “…All right, give me the glasses, then.”

    Cashier: “No.”

    Random Person In The Next Line: “Here you go!” *hands his combo glasses to the lady behind me*

    (The cashier looked furious.)


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