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    Category: Employees

    A Penny-Wise Purchase

    | UK | At The Checkout, Employees, Money

    (I am with my friend and we are looking for a stylus for a Nintendo DS. This shop had moved in from a previous company who runs the same kind of business, so they took all of their stock.)

    Me: “Hey, I found some!”

    Friend: “Ah, awesome.”

    (We go to the cashier, who’s clearly not having much of a busy day, and he scans the stylus case. He suddenly asks me out of the blue.)

    Cashier: “Where did you get this?”

    (I thought I had done something utterly awful, and just explain to him that I got it from the rack of styluses over from the side.)

    Cashier: “Well… I don’t know how to tell you this, but it only costs 1p!”

    (My friend and I burst into laughter. Luckily I had a 2p coin in my pocket and gave it him. I let him keep the 1p change!)

    A Not-So Delightful Driver

    | Cork, Ireland | Employees, Transportation

    (I overhear this conversation as people are getting on the bus.)

    Passenger: *asking the driver if it is the right route* “Hi, I’m going to [Place].”

    Driver: *without missing a beat* “I’m delighted for you, love.”

    (It took a lot for me not to laugh.)

    Warehouse Staff Brains All Stuffed With Fluff

    | Overland Park, KS, USA | Employees, Family & Kids, Religion

    (I work the guest services line at the call center for the [Cartoon Brand] catalog. We have begun selling ‘[Bear]Grams,’ which are ‘[Bear]‘ teddy bears dressed up in costumes for holidays and special occasions. The holiday ‘[Bear]Grams’ always sold out and we frequently worry that they won’t be delivered on time. The situation is the worst for Easter, but finally, a few days before Easter, the warehouse receives a large shipment of Easter ‘[Bear]Grams’ and is able to ship all of the orders out in time. A week or two after Easter, I receive a call from a woman who is obviously in emotional turmoil.)

    Customer: “I need help.”

    Me: “How may I help you? Is everything all right?”

    Customer: *continuing to cry* “Well, a few weeks ago, my family and I were scheduled to leave for vacation and my best friend got sick and went into the hospital. She assured me she would be fine and that we should not miss our vacation due to her minor illness. I called and ordered her a ‘Get Well [Bear]Gram’ and we headed out for our vacation. By the way, we’re Jewish.”

    (I think: ‘what does THAT have to do with anything?’)

    Customer: “While we were gone, my friend took a turn for the worse and died. My husband and I flew back for the funeral. Afterwards, I was talking to her sister and she said, ‘she really loved the ‘Easter [Bear]Gram’ you sent her.’”

    Me: *noticing that my manager was walking by* “Ma’am, I am so sorry. Can you hold on for one moment?” *I hit the hold button and turn frantically* “[Manager]! WE SENT A DYING JEWISH WOMAN AN ‘EASTER [Bear]GRAM’!”

    Manager: *shock and confusion writ large across her face* “What? Give her back all of her money. Do whatever she needs you to do!”

    (Obviously, in the Easter frenzy, the warehouse employees ‘decided’ that all of the ‘[Bear]Gram’ orders must be for Easter, and instead of sending the requested ‘Get Well [Bear]Gram,’ they did indeed send a dying Jewish woman an ‘Easter [Bear]Gram.’ Sometimes the customer is very, very right.)

    Bugging You Out Of The Bugs

    | Perth, WA, Australia | Bad Behavior, Employees, Money

    (I am in line at a bookstore, intending to purchase a large volume on the insects of Australia. With some other books, the whole purchase is well over $200. As I’m standing in line at the register to buy the books, I’m leafing through the insect book to see what it says. A clerk comes out of nowhere and scowls at me.)

    Clerk: “Please don’t mangle that book. It’s very expensive.”

    Me: “I’m not mangling it. I’m reading it.”

    Clerk: “We encourage browsing, but that book is very expensive. Please put it back and stop mangling it.”

    Me: “Well, I was going to buy it, but okay. I’ll put it back.”

    Clerk: “Wait, you’re buying it? Why didn’t you say so?”

    Me: “I thought that the fact I was standing in a line behind three people with my wallet out was clue enough. But I won’t be buying it now, because of your rudeness. I’ll buy it somewhere else. I hope you find another entomologist who likes a $150 scientific textbook on the local insects!”

    (I left the store. The last thing I saw was the bookstore manager coming over to the clerk with a VERY displeased look on his face.)

    I Am My Own Person

    | OK, USA | At The Checkout, Employees, Math & Science

    (I eat breakfast by myself at a local chain restaurant, and I have a coupon good for either $5 off two entrees and two beverages, or $2.50 off one entree and one beverage. I hand the cashier my check and the coupon. She scans the bar codes on each but looks puzzled after scanning the coupon. She scans it again and still looks puzzled.)

    Me: “Having problems?”

    Cashier: “Well, it keeps scanning for $2.50.”

    Me: “That’s fine. I’m just one person.”

    Cashier: *looking sheepish* “Oh. I knew that.”

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