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  • For A Few Dollars More
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  • Category: Employees

    Misconceiving The Point, Part 3

    | Lake Louise, AB, Canada | At The Checkout, Employees, Health & Body, Language & Words

    (A customer is buying a pregnancy test, which is very expensive at our store.)

    Customer: “This is so expensive, but better safe than sorry!”

    Me: “Yeah, sorry about how expensive it is. But next time try the store across the road.”

    Customer: “The next time?” *eyebrows raised*

    Me: “Oh, my god. I am so sorry. That’s not what I meant!”

    (Luckily she had a sense of humour!)

    Misconceiving The Point, Part 2
    Misconceiving The Point

    Not The Right Four-titude For Service

    | Brisbane, QLD, Australia | At The Checkout, Employees, Extra Stupid, Food & Drink, Math & Science

    (I am at a small takeaway store with my boyfriend getting dinner. We decide on our orders and it begins time for me to place my order.)

    Me: “Hi. How are you? Can I please get a small chips and eight cheesy nuggets?”

    Cashier: “I’m sorry. We only have packs of four nuggets.”

    Me: “Yes.”

    Cashier: “So, you can order four if you would like?”

    Me: “What’s four plus four?”

    Cashier: “Eight.”

    Me: “Correct! So I would like eight cheesy nuggets.”

    Cashier: “I can’t. I’m sorry.”

    (Giving up, I asked my boyfriend to order four so I could have the eight I wanted.)

    Case Of Mistaken Identity Fraud

    , | Opelika, AL USA | At The Checkout, Bosses & Owners, Employees, Ignoring/Inattentive, Lazy/Unhelpful

    (This story takes place a few days after the nationwide announcement that a large, well-known retail store had been hacked and that customers who had used credit/debit cards were at risk. I am at the return desk shortly after the store opened on Christmas Eve morning. I have a receipt; the item was purchased two days ago. The cashier looks sleepy and irritated.)

    Cashier: “I need to see your ID to process this return.”

    Me: *opens wallet and shows ID*

    Cashier: “No, no. I need you to take it out so I can scan it.”

    Me: “Why?”

    Cashier: *uncaring* “I don’t know.”

    Me: “Let me speak with a manager, please.”

    (Not one, but two similarly irritated managers eventually come to the return desk. I ask why scanning the ID is necessary for a return, and I share my concern that my private information is at risk in light of the recent hacking incident.)

    Manager: *shrugs* “Well, if someone’s gonna get your information, there ain’t much you can do but let ‘em.”

    Me: “…”

    Questionnaire Despair

    , | England, UK | Employees, Ignoring/Inattentive, Job Seekers, Technology

    (I’m applying for a position online. The first part is an automated multi-choice questionnaire. The questions are overly specific, failing me every time. I ring to see if there is some room to maneuver.)

    Me: “Hi. I’m trying to apply for a position on your site, but it won’t let me continue.”

    Recruitment Agent: “How so?”

    Me: “Basically, because I have worked in similar roles, not exactly what is on the question. So ,I keep failing.”

    (I quickly explain my experience, which is already doing the job advertised.)

    Recruitment Agent: “Wow, okay. It sounds like you would be perfect for the role. Let me pass your details on to my colleague.”

    (A couple of days pass when I get this email:)

    Email: “Thank you for your information. You do seem very well equipped for this role. Please apply using the online application form.”

    Me: “Hi. I can’t use the form because my experience isn’t exactly in the field you are looking for.”

    Email: “Please use the form, as it gives everyone the same chance.”

    Me: “Sorry if i wasn’t clear. I spoke to your colleague about this. This is why she passed on my information. I already perform this role in a slightly different industry. I fill all the boxes but do not pass the test,. Can my information be looked at, please?”

    Email: “Yes, I understand. I would strongly urge you to apply for this position. Please use the online form.”

    (So, forever going round in circles, I never even got an interview for the job I already perform in a far more demanding industry.)

    Under The Table Remarks

    | Minneapolis, MN, USA | Employees, Rude & Risque

    (My fiancé and I are checking into a room. While we share a bed, we are abstinent for personal reasons, and generally do not share those reasons with anyone else.)

    Me: “Hi. Do you have any rooms available tonight?”

    Clerk: “All we have left is [Suite]. Is that okay?”

    Me: “Yes, that’s fine. We’ll take that.”

    Clerk: “Cool. Are you guys married? What are you in town for?”

    Fiancé: “Not married, but was looking for a tux.”

    Clerk: “Oh really? Are you okay with just the one bed?”

    Me: *getting uncomfortable* “Yes, we’re fine with that.”

    Clerk: “Okay, that’s cool. When’s the wedding?”

    Me: “It’s [date].”

    Clerk: “Oh awesome! Coming up. So, am I invited?”

    Me: “Ummm…”

    Clerk: “Oh, just kidding. Just kidding. So, you’re in room 108, and just so you know, the coffee table totally holds up if you want to have extra fun.”

    Me: “EXCUSE ME?!”

    Clerk: “Oh, not like that? Totally cool. Enjoy your stay!”

    Me: *to fiancé* “Did he actually say all that to me?”

    (The weirdest thing is, the clerk never seemed to get how uncomfortable he made us!)

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