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  • Being Sweet When You’re Sixteen
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  • Category: Money

    Trying To Be The Change You Want To See In The World

    | Canterbury, Kent, UK | At The Checkout, Employees, Extra Stupid, Math & Science, Money

    (I am at the till, paying for my goods. The bill comes to £10.02. I have a £20 note and some change.)

    Me: “Here you go.”

    (I hand over the £20 note and two penny coins, so I can get £10 change back. The cashier stares at the coins and then hands them back.)

    Cashier: “That’s too much, mate. Don’t need those.”

    (He puts the £20 note through the till before I can say anything and gives my £9.96 in coins. My wallet is bulging. Sighing, I put it away and start walking off only to hear…)

    Cashier: *to supervisor* “Can I get some more change? I’m running really low!”

    Half An Answer For Half A Dollar

    | DE, USA | At The Checkout, Employees, Extra Stupid, Money, Transportation

    (I’m driving downstate from my house to visit my parents, and I don’t have an EZ Pass so I have to actually stop for tolls. This is the 10th or so time I’ve gone this route, and so far nobody’s been able to answer a simple question. I know the answer, but I tend to be very paranoid when I’m going through tolls so I like to make sure I’m right.)

    Me: “I have a bit of an odd question that nobody’s been able to answer.”

    Toll Operator: “Yeah?”

    Me: *pulling out a 50-cent coin* “The 50-cent tolls, does it work just fine with a 50-cent coin?”

    Toll Operator: *takes the 50-cent coin from my hand, then hands me two quarters* “Problem solved!”

    Me: “But that doesn’t answer the question.”

    (The toll operator proceeded to ignore me, which prompted me to just go ahead on my trip.)

    Taking Charge Of The Situation

    | AL, USA | Bosses & Owners, Employees, Health & Body, Ignoring/Inattentive, Lazy/Unhelpful, Money

    (At the beginning of summer, my husband and I join a gym which has a chain around the country. It is supposed to be $30 a month for both of us. In November, I notice they have charged us an additional $80. I do banking online and it happened on a Friday, but I caught it on Sunday. I call them a few hours before closing.)

    Worker: “Thanks for calling [Gym].”

    Me: “Hi. I saw a charge from you guys for $80. I need that removed. I never authorized that and don’t know what it’s for.”

    Worker: “That was probably an equipment maintenance fee. They usually come out towards the end of the year.”

    Me: “Um, no one ever told us about that. We were only supposed to be $15 a month per person, plus the $50 sign-up fee per person.”

    Worker: “Well, it’s on all the contracts. Our computers are down right now. Can someone call you back when they come up?”

    Me: “Fine. My number is [number].”

    (Come Monday evening, I still have not heard back, so I call again.)

    Worker #2: “Thanks for calling [Gym].”

    Me: “Hi, there was an unauthorized charge of $80 on my account that no one told me about. It needs to be removed.”

    (He then looks up my account and tells me some crap about because their monthly fees are so low, they charge this supplemental fee to ‘lock in’ our cheaper rate, because they have more expensive packages that include tanning that I’m not on. And furthermore it’s a totally legitimate charge, even though no one told us about it. He gives me the phone number for ‘billing’. I call it and sit on hold for 11 minutes, and then the line disconnects. I call again and hit the number for voicemail, which then immediately disconnects. I call the gym back.)

    Me: “Hey, I just spoke with you a little while ago. That number for billing doesn’t work, so I need you to get a manager or something to take the charge off.”

    Worker #2: “One won’t be in until tomorrow at 10.”

    Me: “Fine, I’ll call again then.”

    (The next day, my husband goes there himself at 10. I’m not with him because I’m at work. He explains the situation to the manager.)

    Manager: “Funny how all new customers seem to ‘conveniently’ forget about that charge! I’ve got a business to run here; I can’t just give out money! What have you even been DOING? You have to walk through that door for this thing to work! Best I can do is give you a free consultation with a trainer.”

    Husband: “You were supposed to do that anyway months ago when we signed up and that never happened.”

    Manager: “Well, that’s all you’ll get.”

    (My husband then leaves and calls me to tell me what happened and to ask if I want to take that offer. I immediately call the gym and inform them that I need to cancel both of our memberships immediately. They say I have to physically go down there to do that. We both show up after I get off work. I notice they have a whiteboard which says they’re under new management. We speak to a different worker we’ve never talked to before.)

    Me: “We need to cancel both of our memberships.”

    Worker #3: “Oh, no. Can I ask why?”

    Me: “Because you charged us $80 without telling us about it and refuse to remove it.”

    Worker #3: “Can I get my manager?”

    Me: “No, my husband tried earlier today and was insulted! All we need to do is cancel our memberships.”

    Worker #3: “When did you join?”

    Me: “Beginning of summer sometime.”

    Worker #3: “Hmm, yes. That charge usually comes out about three months after members join. I’m surprised no one told you about it. Do you remember you signed you up?”

    Me: “Yup, that guy.” *points to the guy standing right next to her helping someone else*

    (We then filled out paperwork agreeing to cancel our contracts and are told that we will be charged for one more month because they have a 30-day cancellation notice. We argued back and forth because the paperwork said we were subject to a cancellation fee, even though we were told at sign-up that there was none, and this worker concurred there isn’t one. They were evicted by the landlord one month later and were still charging people. Turned out this same gym had done the same thing in this town about 10 years earlier.)

    Swearing You Into A Job

    | MI, USA | Bosses & Owners, Family & Kids, Money

    (A group of people from work decide to get together at a restaurant down the street after work on Friday. I get out early and have to pick my husband up at the airport a little after dinner. I have my daughter with me. My manager has been working on cutting down on swearing.  It is a running joke among us at work and because my daughter is there, he is REALLY trying to not swear. I just went outside with a couple of other people and come back to hear this:)

    Daughter: “… You owe me money.”

    Manager: “What?”

    Daughter: “You owe me two dollars.”

    Manager: “For what?”

    Daughter: “You swore.”

    Manager: “Wait, I didn’t agree to this.”

    Daughter: “You owe me two dollars.”

    Manager: “How did this happen? I didn’t agree to that.”

    Daughter: “Yes, you did. We had a deal.”

    (She reaches over, grabs his hand, and shakes it.)

    Daughter: “See, we shook on it. We have a deal. You owe me two dollars!”

    Manager: “…”

    Manager: “You’re ten, right? Come see me in eight years; I’m giving you a job.”

    It’s Credit-Crunch Time

    | Minneapolis, MN, USA | Coworkers, Extra Stupid, Money

    (I do most of the bill collecting calls at our company. I call people many times to warn them that if they don’t pay by a certain date we send them to collections. A call comes in from a person we already sent messages to, which goes to my coworker, who is not the brightest crayon.)

    Coworker: *puts the caller on hold* “So, this person says they told you they were sending a check and thought you would stop them from going to collections.”

    Me: “Yeah, I remember them. I told them I can’t stop them from being sent. If they had sent a check the day I talked to them it would have gotten here before the cut off so they obviously didn’t send it.”

    Coworker: *confused* “Well, now they want to know why they should pay it if we already sent them.”

    Me: “Are you just telling me that’s what they said, or are you asking me to explain to you why they should still pay the bill?”

    Coworker: “Well… I mean… Why would they pay it if we already sent them?”

    Me: “Do you seriously need me to explain to you how credit works and why it’s in a persons best interest to pay what they owe?”

    (My coworker sits there staring at her desk like she’s trying to remember something very important. I can see the hamster is dying from exhaustion on the wheel. Then she slowly says:)

    Coworker: “Sooo… if… they… don’t pay… that’s still… bad?”

    Me: “I’m going to take the call from here. I seriously hope you don’t have a credit card.”

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