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  • Good To Sell Until Hell Freezes Over
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  • Category: Money

    Small Business, Big Difference

    | Melbourne, VIC, Australia | At The Checkout, Awesome Workers, Food & Drink, Money

    (I’m the customer in this story. I am just returning home after taking my fiancée to the tram stop in the morning and decide to stop at a café nearby.)

    Barista: “Here’s your large mocha.”

    Me: “Could I pay by card please?”

    Barista: “Sorry the minimum is $10.”

    (I go to grab some chocolate to bring up the total.)

    Barista: “Don’t worry about it. Just pay next time you come in.”

    Me: “Are you sure?”

    Barista: “Yeah. You’ve been in half a dozen times. We know who you are.”

    (Made my day! One of the reasons I love going to small businesses.)

    Not The Most Gifted With The ID

    | Corvallis, OR, USA | At The Checkout, Employees, Extra Stupid, Ignoring/Inattentive, Money

    Me: *pays with VISA gift card*

    Clerk: “I’m going to need to see some ID.”

    Me: “But it’s a gift card.”

    Clerk: “I’m still going to need to see some ID.”

    Me: “… I don’t have my ID on me because I planned to pay with a gift card.”

    Clerk: “It’s a VISA so I need to see your ID.”

    Me: “But even if I showed you, how would it help you determine the card owner?”

    Clerk: “JUST SHOW ME YOUR ID!”

    They Should Start Printing Money

    | OK, USA | Bad Behavior, Bosses & Owners, Money

    (I work in a copy shop that runs on pretty high margins. Because of this, we will often offer up to around a 30% discount to new, possibly large clients in order to hook them in. That kind of discount will often be reflected in our program for businesses should they choose to continue working with us anyway.)

    Me: “So [Client] is finally ready to print?”

    Manager: “Yep. She wants 1000 double sided color copies.”

    Me: “Really?! Great! The price on that will make up for all of those revisions that we did for her.”

    (We had been working on revisions with this client for months. Most of the revisions were simply her changing her mind.)

    Manager: “Eh, heh… Yeah… Well, uh, [General Manager] apparently set up a discounted price with them.”

    Me: “Oh, well that’s all right. What’s the discounted price?”

    Manager: “[Price that's roughly 90% off of the normal price].”

    Me: “… WHAT!”

    Manager: “I know. He made me go to [Online Print Supplier] and quote their price.”

    Me: “But… they can give those prices because they have a massive printing factory! And slower turnaround! We’ll lose money on that price! And they’ll expect that kind of pricing from now on!”

    Manager: “I know… but [General Manager] said—”

    Me: “Why didn’t he bring this up with me? I’m the supervisor now! I’ve been working on this project! I could have explained to him why this was a terrible idea!”

    Manager: “That’s just what he said to do…”

    (Lo and behold, we didn’t make our budget for that week.)

    Should Be As Plain As (Seven) Day

    | Canada | Employees, Money, Movies & TV, Technology

    (I rented two seven-day films five and six days prior respectively, when I get a call saying I have a late film. I figure I miscalculated the kids film I rented. I go in to return them and pay the fee.)

    Cashier: “That’s $10 for [Film Title] being five days late.”

    Me: “$10? For [Film Title]? That’s a seven-day film!”"

    Cashier: “It’s going to be just as expensive for those films, you know!”

    (The cashier has gotten quite aggressive. I get the film and show the seven-day tag and tell her to check the day it was checked out.)

    Cashier: “You took it out on Monday. You’re late by five days!”

    Me: “It’s only been five days. It’s a seven-day film. There is no late fee.”

    (The cashier gets really angry and refuses to make eye contact as she angrily hits the keyboard to delete the fee.)

    Cashier: “There. The fee is taken off. You’re welcome.”

    This Conversation Died A Premature Death

    , | NSW, Australia | Bosses & Owners, Health & Body, Money

    (I work as a delivery driver for a well-known pizza franchise in Australia. It is currently after hours, so the manager and I are cleaning up the store before we leave. Having already counted out my tips, I throw a few coins into a donation box we have set up on the counter.)

    Manager: *poking his head out* “What was that?”

    Me: “I was just putting some of my tips into the donation box here.”

    Manager: *with a strange look on his face* “I see…”

    Me: “Is something wrong?”

    Manager: “Well, it’s just that I don’t believe in supporting that sort of thing.”

    Me: *looking at the box* “Cancer research?”

    Manager: “Yeah. You see, people are living longer than ever now, so I think we need diseases like cancer to function as population control.”

    (I’m pretty dumbfounded by this explanation, because normally this manager is a very reasonable guy. Not wanting to be rude, I decide to discuss the topic rationally.)

    Me: “Okay. But what would happen if you or someone you cared about got sick from one of these diseases? Would you still feel the same way then?”

    Manager: *almost proudly* “Yeah!”

    (That was pretty much the end of that conversation.)

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