I really wanted my own cosplay outfit; I went for the Brotherhood of Steel from the “Fallout” game series.
I went onto [Handmade Craft Site] and found an amazing outfit made by (apparently) a place that makes Hollywood movie props, so I went ahead and ordered a full suit that set me back £1,200.
The guy selling it took a week to get back to me to confirm the order, already making me feel uneasy; I had just sent £1,200 to some dude in the USA.
Obviously, it takes time to make a suit to measure, but this guy’s response time got slower and slower until he appeared to have gone offline for good.
I remembered him saying he was not too up on technology, so I gave him the benefit of the doubt. I got an email from him saying he was going on holiday and would be back in two weeks.
Six weeks and countless emails later, nothing.
I finally got a message from PayPal.
PayPal: “An order you placed has yet to be marked for delivery/completed. You only have seven days left to put in a dispute before time runs out.”
I sent [Seller] another email and got no response.
On day two, I sent him an email and got no response.
This repeated for day three, all the way up to:
Me: “Dude, I have twenty-four hours to put in a dispute. Please respond.”
And guess what? You guessed it: no response.
I was a little cheesed off, as well, as he knew I had a deadline: the midnight release of “Fallout 4”. I had the copy that came with the Pip-Boy, too (and had ordered a working custom Pip-Boy from [Seller]).
That deadline had come and gone. I was playing “Fallout 4” between sending him emails. I finally gave up with three hours to spare and put in a PayPal dispute.
PayPal asked me to allow two weeks for them to attempt to contact [Seller], and I agreed. In those two weeks, [Seller] didn’t respond to ANY of their communications, so they sided with me and refunded the £1,200.
The end of it, yes?
No, actually.
Two weeks later, I had to go pick up a delivery that had import tax to pay. I didn’t realize it at first, but when I opened the package at home, it was my cosplay outfit and Pip-Boy!
I loaded up my email program to try to make contact again and found an email waiting for me.
Seller: “Why did you dispute the transaction?! You’ve f****** scammed me! You’re a con artist! I’ve been had! F*** you!”
I sent an email back stating how he hadn’t responded to me and just for all I knew had up and died. Not only that, but PayPal had tried, and he’d ignored them, too. What did he expect to happen?
I also offered to return the £1,200 as I was looking at the product and was more than happy with it; the deadline I could get over.
His response? Lots of swearing and more abuse, and it ended with:
Seller: “I’m not comfortable giving you more personal details. You’ll be hearing from my lawyer!”
It’s been about eight years. I have not heard from anyone’s lawyers, I got a free cosplay outfit, and I had some leftover cash to treat my parents. I also ended up buying an “Oculus Rift” DKII!
I still feel kind of bad…