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    Giving Customer Service A Bad Name, Part 3

    | USA | Bigotry, Employees

    Employee: “May I have your name for your order?”

    Me: “Jing.”

    Employee: “Excuse me?”

    Me: “Jing. J-I-N-G.”

    Employee: “What the h*** is that?!”

    Me: “I’m Chinese. My parents never gave me an English name.”

    Employee: “That won’t do. You are in America. Give me an English name.”

    Me: “What?”

    Employee: “For God’s sake, just give me an English name!”

    Me: “Fine, Jenny.”

    Employee: “That’s much better!”

    (When I spoke to the manager, it turned out the employee had been warned previously for the same racist behavior. Thankfully, she was fired.)

    Giving Customer Service A Bad Name, Part 2
    Giving Customer Service A Bad Name

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