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    Needs A Schedule With Surgical Precision

    | Bloomington, IN, USA | Bosses & Owners, Health & Body, Ignoring/Inattentive

    (It’s near the end of the school year, and I’m about to go on a three-week hiatus for surgery to replace torn ligaments in my knee. It’s the kind of surgery that keeps you down for a good while and unable to walk. I take an extra week off before surgery so I can spend time doing things I wouldn’t be able to do for a while and to get things in order before my surgery. My managers know this, as I told them when my last day was as soon as I found out when my surgery was scheduled.)

    (Two months out:)

    Manager: “When’s your last day?”

    Me: “May 2nd, because my surgery’s May 9th.”

    Manager: “Okay, cool.”

    (One month out:)

    Manager: “When’s your last day?”

    Me: “My surgery’s May 9th, but my last day’s May 2nd.”

    Manager: “Right. Gotcha.”

    (Two weeks out:)

    Manager: “When’s your last day?”

    Me: “May 2nd. Surgery’s May 9th. I’ll write it down for you.”

    Manager: “Alright, cool. Thanks!”

    (The week of May 2nd arrives. I’m at home, and it’s May 3rd. I get a text from my other manager.)

    Manager #2: “When’s your surgery?”

    Me: “May 9th. Yesterday was my last day, but I’ll be there for the screening tonight.”

    Manager #2: “Okay. Thanks.”

    (Later that night, I am at the theater before the screening.)

    Coworker: “Yeah, poor [Manager #2] spent the entire day fixing the schedule, because [Manager] completely screwed it up.”

    Me: “Wow, really? How so?”

    Coworker: “Well, first of all, he had you working this coming week.”

    Me: “Seriously?!”

    Coworker: “Yep. Scheduled you to work Saturday, Sunday, Monday, and Wednesday.”

    Me: “Wednesday’s the day of my surgery…”

    Very Bad Reception, Part 2

    | Australia | Employees, Ignoring/Inattentive, Lazy/Unhelpful

    (I’m calling to book an appointment for a doctor’s office that I’ve never been to.)

    Receptionist: *sounding totally disinterested* “Hello, this is [name]; how many I help you?”

    Me: “I’d like to make an appointment if that’s okay please?”

    Receptionist: “I guess. You can always just walk in you know, and save me the hassle.”

    Me: “No… no I think I’d rather make an appointment to be safe.”

    Receptionist: “Ugh, fine. We have one at 10.20. Can I get your name?”

    Me: “It’s [bi-gender name].”

    Receptionist: “Okay, and your date of birth?”

    Me: “It’s—”

    Receptionist: “Uh-huh. You’re booked in.” *hangs up*

    (I go to my appointment before the scheduled time, and the lady at the front counter nearly wets herself laughing. The ditzy receptionist had put me down as a four-year-old Aboriginal boy, when in fact I am a 23-year old Caucasian girl!)

    Related:
    Very Bad Reception

    Cold And Uncaring

    | Phoenix, AZ, USA | Employees, Health & Body

    (Our pharmacy has recently switched to a new manufacturer of Lorazepam, which requires refrigeration. I overhear a conversation between a patient’s caregiver, and the pharmacist.)

    Caregiver: “So I was told this stuff has to be kept cold? Is it still good if it wasn’t?”

    Pharmacist: “No, you’re going to have to get it replaced. If it’s been left in room temperature for more than a few hours, I cannot recommend you giving it to your patient.”

    Caregiver: “Well nobody told me it had to be kept cold! I want a free replacement.”

    Pharmacist: “We put ‘REFRIGERATE’ on every label; don’t you read your patient’s labels?”

    Caregiver: “I don’t have time to read all the labels.”

    Pharmacist: “Then how do you know you’re giving the drugs properly to the patient?”

    Caregiver: “…”

    Pharmacist: “That’ll be $30 for a new bottle.”

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