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    De-Icing The Decaf

    | GA, USA | Bosses & Owners, Food & Drink, Ignoring/Inattentive

    (My mother and I are in a drive-thru at a popular doughnut shop where the owner usually takes the orders himself.)

    Owner: “Hello, what can I get for you?”

    Mother: “One medium iced mocha latte, one decaf—”

    Owner: “Iced mocha latte?”

    (The usual response after this is ‘we don’t do that,’ even if mocha is one of their listed flavorings for iced coffee.)

    Mother: “Yes. A medium iced latte, mocha flavored, please.”

    Owner: “How do you want that?”

    (We exchange baffled looks.)

    Me: *to mother* “Iced… with milk and chocolate?”

    Owner: *over me* “You want sugar and whipped cream?”

    Mother: “Oh. Sugar, no whipped cream.”

    Owner: “Okay. What else?”

    Mother: “An iced decaf coffee with milk and [sugar substitute], and two [special doughnuts].”

    Owner: “Okay, iced coffee and two doughnuts. So that’s one small iced mocha and one medium iced coffee with milk and [sugar substitute]?”

    Mother: “They should both be mediums, and the iced coffee should be decaf.”

    Owner: “Oh, okay. One medium iced latte with mocha and one iced decaf with cream and [sugar substitute].”

    Mother: *giving up* “Right. And two [doughnuts].”

    Owner: *cheerfully* “And two [doughnuts]. Please drive to the window!”

    (Our coffees were both larges. We just hoped that my mother’s was actually decaf. But I did learn that if you say ‘iced latte, mocha’, then they understand much faster!)

    How To Cheese Someone Off

    , | Idaho Falls, ID, USA | At The Checkout, Food & Drink

    (I am about six years old. My mom, brother, and I go to a popular fast food restaurant which is a big treat for us.)

    Mom: *to me* “Tell the lady what you would like to eat.”

    Me: “I’ll get a kids meal with a cheeseburger, please?”

    Employee: “I’m sorry; our kids meals don’t come with cheeseburgers.”

    Me: “Okay, I’ll get a kids meal with chicken nugget, then.”

    Brother: *to employee* “I’ll get a kids meal with a hamburger?”

    Employee: “Would you like cheese on your hamburger?”

    Me: “…”

    Talking Turkey About Bacon

    , | Perth, WA, Australia | At The Checkout, Employees, Extra Stupid, Food & Drink

    (I’m in line at Well Known Sandwich Shop, and I ask for a six-inch sub with turkey and bacon. The teenager behind the counter nods and repeats my order.)

    Attendant: “Okay, so ham and bacon.”

    Me: “No, TURKEY and bacon, thanks.”

    Attendant: “Right, ham and bacon.”

    Me: “Um, no? TURKEY” *I point to the turkey*

    Attendant: “Yeah, okay the white ham.”

    (I’m gob-smacked, and then I moved down to pay, and I advise the cashier of what I ordered, she looks confused, until the teen yells down the line.)

    Attendant: “She had the ham and bacon!”

    Human Kindness Stretches Beyond A Dollar

    , | Shreveport, LA, USA | At The Checkout, Awesome Workers, Food & Drink, Money, Top

    (A bunch of my friends and I are staying after school one day to go to a school function, and we decide we were hungry. There is six of us, and between us we have eleven dollars. Luckily, there is a fast food restaurant that has a dollar menu about five minutes away by walking.)

    Cashier: “Hello and welcome to [Restaurant]. May I take your order?”

    Me: “Yes, I have eleven dollars and need to feed six people.”

    (I go through the order, which was six burgers and four large drinks, which would cover everyone if we shared. Unfortunately, it cost a dollar more than we had.)

    Friend #1: “Okay, guys, empty your pockets!”

    Friend #2: “I have 68 cents!”

    (At this time I notice a man in line with two little girls and his wallet out. He pulls out a dollar and hands it to Friend #1.)

    Me: “Oh, my god, thank you so much, sir!”

    Friend #1: “That was so nice! Thank you!”

    (I pay for the food, and then the cashier pulls out four large cups so we can fill them at the drink fountain. As I’m passing them out, I hear two more cups being placed on the counter.)

    Cashier: “Don’t say I never did anything for you. Now, have a good day.”

    (This made our day, in between the random man helping us and the extra cups so everyone could get their own. We made the function in time, too!)

    When New Hires Become New Fires, Part 2

    , | Ottawa, ON, Canada | Bad Behavior, Job Seekers

    (I’m a woman in my early 20s working as the manager at a fast food restaurant. Just before Christmas season starts, an older woman comes up and slaps a resume onto the counter in front of my coworker.)

    Woman: “Look, I want a job! Give this to your manager!”

    Coworker: “Actually, she…”

    Me: “Just went out. Just make sure your availability is on it, and we’ll pass it along.”

    Woman: “Fine! I’ll be manager soon enough, anyway!”

    Me: *barely even looks at it before throwing it out after she leaves* “If she’s going to be like that applying, I’m not going to hire her.”

    Coworker: “Thank you!”

    When New Hires Become New Fires

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