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    An Order That’s All Gravy

    , | AB, Canada | Employees, Food & Drink, Ignoring/Inattentive

    (Poutine is a very popular fast food item in Canada. It’s French fries covered in gravy and cheese curds. This happened at a world-famous fast food chain shortly after they added poutine to their menu.)

    Me: “Oh, and could I get gravy on my French fries?”

    Clerk: “We don’t sell French fries with gravy.”

    Me: “Uh… could I get poutine without the cheese?”

    Clerk: “No problem!”

    Lacking Some Nuggets Of Understanding

    , | CA, USA | At The Checkout, Employees, Food & Drink, Ignoring/Inattentive

    (Every Saturday my mom takes me, my grandma, and my sister to the mall for lunch. When we get lunch, my sister wants the same thing at the same fast food restaurant every time. Usually the workers there are plenty polite and we get our food relatively fast, except for this one time…)

    Mom: “Hello, we’d like a six-piece nugget meal, some orange juice, and some ketchup.”

    Employee: “Hi, what would you like to order?”

    Mom: “We’d like a six-piece-nugget meal, some orange juice, and some ketchup.”

    Employee: “A six-piece nugget meal?”

    Mom: “I’d like a six-piece nugget meal, some orange juice, and some ketchup, please.”

    Employee: “What drink?”

    Mom: *in a slightly exasperated voice* “Orange juice. I’d also like some ketchup.”

    Employee: “Would you like any sauce?”

    Mom: *sighs* “Ketchup.”

    Employee: “So you want a six-piece nugget meal, orange juice, and ketchup?”

    Mom: “Yes!”

    Employee: “Your total is [amount].”

    Mom: *pays*

    (We leave with our food and join our grandma, who has the rest of our food. That never happened to us again. I guess the guy was either new or really zoned out that day!)

    Sandwiched Between A Manager And A Hard Place

    , | OH, USA | Bad Behavior, Bosses & Owners, Family & Kids, Health & Body

    (My brother frequents the store that I work at because he enjoys visiting me. Due to this, one manager has come to like him so much that she memorizes his order and has done her best to see to it that everyone else knows it as well. This happens when she is on vacation and another manager is on duty.)

    Mom: *drives into the drive-thru*

    Manager: “Welcome to [Store]. How may I help you?”

    Mom: “I would like [Sandwich] and um, a [Sandwich] the way [Brother] likes it.”

    Manager: “And what is that?”

    (At this point, I am scrambling to go and tell the manager what it is since I am to assist him with taking orders, however, he shoves me aside.)

    Manager: “Ma’am, you are the parent. You should know how to make [Brother]’s sandwich!”

    Me: *fed up with being ignored* “EXTRA PICKLE, EXTRA ONION, EXTRA KETCHUP! LARGE WITH TWO CUPS OF NACHO CHEESE! AND UNSWEET TEA!”

    Manager: *rings this in* “Your total is [amount].”

    (When my mom pulls up to the window, my manager proceeds to chew her out because of her order. After she pulls away.)

    Manager: “Is that the only reason why your mom comes here only when you’re working, [My Name]? Pathetic!”

    Me: “[Manager], that is not the whole case—”

    Manager: “—and what is [Brother] now? Didn’t you say he is 18? He should learn to speak up!”

    Me: “That isn’t the problem!”

    Manager: “Then what is it?”

    Me: “[Brother] is autistic. He has problems speaking up! Especially to his parents! And my mom comes in to keep me company!”

    Manager: “He should still learn to speak up!”

    (The next day, I learned that my coworker who was on the grill reported this to the General Manager. She came to me and told me that my mom could come in and order just like that again, despite what that last manager said. That manager now refuses to serve my family when they come through the drive-thru.)

    Eating On The Fry

    , | Kalamazoo, MI, USA | Coworkers, Food & Drink

    (I work at a fast food chain. One night, I am on the register when Coworker #1 is sent on break and Coworker #2 has clocked out to go home. Coworker #2 orders some food to take home, and then heads into the bathroom to change, while Coworker #1 hangs around the counter. A customer then comes in.)

    Customer: *makes typical order, but also orders a large French fry*

    (I ring up their order, and then proceed to bag Coworker #2’s order and place it on the counter.)

    Customer: “Hey, are the fries fresh? I don’t want them to be too old.”

    (Coworker #1 takes this as a cue to open the bag with Coworker #2’s order, grab some fries out of it, and eat them.)

    Coworker #1: “These seem to be fine to me.”

    Me: *stares, shocked*

    (Needless to say I gave the customer fresh fries, and also changed out the fries for Coworker #2.)

    Breaking The (Five-Second) Rules

    , | MD, USA | Bad Behavior, Bosses & Owners, Food & Drink, Health & Body

    (I am working late shift at the pizza shop, washing dishes in the back when I hear some food fall out of the oven. The oven is a constant conveyer belt. The customer who the food is meant for walks in.)

    Me: “Hello, welcome to [Pizza Shop]. I’m sorry, sir, but we have to remake your item, because we accidentally let it drop. It will take about ten minutes.”

    Customer: “Okay, that’s fine, then.”

    (I go about taking the rest of the items out while I wait for my manager to remake the item. My manager walks in and proceeds to pick the food off the floor and try to put it in the box.)

    Me: “Hold on, you can’t do that! It’s been in the floor!”

    Manager: “So what? We do this all the time!”

    Me: “I don’t care; I’m not letting you give that to the customer!”

    Manager: “YOU CAN’T TELL ME WHAT TO DO! I’M THE MANAGER!”

    (We got into an argument right in front of the customer, who pretended not to notice, which I won when my manager remade the item and I pointedly threw the old one away.)


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