Category: Awesome Customers

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Tempers Boiling

| Belgium | Awesome Customers, Food & Drink

(I’m a waitress at a small tavern. I’m carrying a kettle to a table when I trip over a purse left in the middle of the tavern and spill boiling water over a customer’s leg. I brace myself for a very angry customer, thinking I’m going to get fired.)

Customer: *pouring a bottle of water over his leg* “Are you okay? Did you hurt yourself?”

(My manager comes out apologising, demanding I apologise as well, raising his voice at me and being quite angry in general.)

Customer: “Why the h*** are you yelling at her? She tripped; it’s not her fault.”

(The customer then refused the free meal my manager offered, called an ambulance, but refused to leave until my manager assured him I would not be punished in any way.)

Manager: *to me* “Uh… sorry, but d***, I thought he’d sue the h*** out of us.”

Me: *still confused* “Some customers are very nice I guess.”

(The customer came in the next day, his leg wrapped in bandages, and asked if I had hurt myself, ate with us again, and left a generous tip!)

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Plenty More Fish In The Menu

| USA | Awesome Customers, Awesome Workers, Food & Drink

(My sister and I are at a casual restaurant, talking. The waitress comes by and takes our orders. She leaves and comes back with our orders and put them before us then leaves again.)

Me: “Hmm, this is my fish? I was expecting something else.”

(I take a bite and it’s horrible. I don’t want any more, but I was raised to eat whatever is put in front of me, so I plan to not complain.)

Waitress: “Is everything all right with your dishes?”

Me: “I guess… Can I have a box to go?”

Waitress: “…I can see by your expression that you didn’t like your food. May I ask why?”

Me: “It was too vinegary. I don’t like vinegar.”

Waitress: “Then why are you asking for a box to go? I could get you another dish if you prefer.”

Me: “No, that’s all right… I paid for it already, right?”

(She takes my uneaten plate away and returns with a manager. He apologizes and offers me my money back. I’m blown away. I have eaten in countless restaurants like that one before, but never had any of them offer me a refund for a dish I didn’t like. In the end, they gave me a refund and I gave it to the waitress as a tip for her incredible observation skills. The restaurant is one of the best in town, and I can see why!)

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The Little Devils Are Little Angels

| Sacramento, CA, USA | At The Checkout, Awesome Customers, Family & Kids

(I am a mother of four. Sadly, my second child passed away shortly after birth. I am at the store with my three surviving children, eight, four, and two. My kids are acting up a bit, but nothing too bad: staying the cart, just talking a little loudly, and the four-year-old is asking for stuff.)

Cashier: “Having a good day?”

Me: *my typical response* “With these kids? It’s always a good day.”

Cashier: “Really? Even when they are being like that?”

Me: “Yep! I’ve got one kid dead and in heaven, so any day with these kids—” *gestures to my sweeties who yes, are currently being loud, but staying in the cart* “—is a GOOD ONE.”

Cashier: *shuts up*

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